Hi. He only needs admin rights to download the lms archive.zip. To export the instance view he would just need read rights to the view Blue Turtle Technologies (Pty) Limited | Reg. no.: 2003/002610/07 | http://www.blueturtle.co.za Gauteng : Tel: +27 (0)11 206 5600 | Fax: +27 (0)86 208 0237 | Block E, Midridge Office Estate South, International Business Gateway Park, Cnr New and Sixth road, Midrand, 1685 | P O Box 31331, Kyalami, 1684 Western Cape: Tel: +27 (0)21 741 0939 | Fax: +27 (0)21 552 7764 | BG01, Roma House, The Forum, Northbank Lane, Century City, 7446 DISCLAIMER: This email and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to whom they are addressed. This communication represents the originator's personal views and opinions, which do not necessarily reflect those of Blue Turtle Technologies (Pty) Ltd. If you are not the original recipient or the person responsible for delivering the email to the intended recipient, be advised that you have received this email in error, and that any use, dissemination, forwarding, printing, or copying of this email is strictly prohibited. If you received this email in error, please immediately notify the sender. Thank you. ... View more

c aHI @dirk_schumache  I understand this to be a known issue.  I raised it in respect of 19c and was informed that it was a known gap in the ARL at the time.  I raised it 5 June and was informed it would have been remediated by 19 June. I mapped the evidence manually while awaiting the ARL update.   Regards, ... View more

Hi. The rules to licensing reside more with the vendors - ie Microsoft license Desktop OS's by Device, USer, or named user with the M365 licenses. Else, if you have the sku, you can use that to create the license and it will create with the correct or appropriate license type. Suggest you review the training in the portal and consult with others in your organisation.   Regards ... View more

Further, please ensure you have done a recon after creating the license ... View more

Hi @indahnurapriani  How long have you worked on FNMS?  And how long has your business had FNMS? What is your role with FNMS? The situation you describe sounds like you have access to a  lab system. That said.  Start with having a device license type.  Then ensure your one device is reporting processor and core information. Regards,   ... View more