We are using for a few of the VMwares from the manufacturer Nutanix. From the Vcenter inventory we receive the wrong serial number for the host (All: Refer to PRISM).
Apparently this is a known issue as for Nutanix the serialnumber is stored somewhere else.
Does one of you experience the same? And did you have a solution for this?
Oct 17, 2019 08:25 AM
Hi @FrankvH, you are not alone
I have also encountered this at a client. The only confirmation I have is that Service Now Discovery also discovers the "Refer to Prism" Serial number. I have no confirmed resolution on the matter.
Oct 17, 2019 11:36 PM
FlexNet Manager is only showing the Nutanix Serial Number that is being reported by the VMware SDK.
I suggest you report this as a bug to VMware, and or attempt to find a solution in the VMware customer community and forums.
Oct 18, 2019 05:58 AM