What is your source of Inventory?  If it is SCCM, then the WMI information needed to determine what version of SQL Server is installed is not captured.  When you look at the Inventory Device within FNMS, and then look at the installed applications, what do you see when you filter on the application name of 'sql server'? ... View more

@LuckyLu - Yes, your summary is correct in terms of the edition.  The Product Name is different and now includes the edition.  Here are a couple of examples, showing the Application Name and Product Name.  For each of these, the Edition is blank and the Version is 9.0 WebSphere Application Server 9.0 WebSphere Application Server WebSphere Application Server Network Deployment 9.0 WebSphere Application Server Network Deployment WebSphere Application Server Liberty Core 9.0 WebSphere Application Server Liberty Core   ... View more

 - When using the SQL Server Core license model, any stand-alone component of SQL Server must be licensed.  Here is a link to a SQL Server 2019 Licensing Guide from Microsoft.  https://docs.microsoft.com/answers/storage/attachments/96089-sql-server-2019-licensing-guide.pdf Here is a snippet of the rule from this document. Under the Per Core licensing model, each server running SQL Server 2019 software or any of its components (such as Reporting Services or Integration Services) must be assigned an appropriate number of SQL Server2019 core licenses. The number of core licenses needed, depends on whether customers are licensing the physical server or individual virtual operating system environments (OSEs). @wasimkhan11 ... View more

@Run4Fun - Version 18.6 of the agent has not been released yet.  The current version in Flexera One ITAM is 18.5 The next release of Flexera One ITAM (2022 R1.6) is scheduled for release in EMEA on September 21 and is scheduled for NAM on September 28. ... View more

@sreeramyenuga - As stated in the error message, you will find additional information in the native Cognos log files found in E:\Program Files\ibm\cognos\analytics\logs:   cogconfig.*.log   cogconfig_response.csv ... View more

@Imelda - I think you may be mistaken in this question.  This is a forum for Flexera, which is a software company. Your request references  Flexcera resin, which is a something completely different and not something associated with Flexera. ... View more

@mmfish1 - The device role cannot be determined just by looking at inventory.  We would need some internal source of data that is then imported as CSV/Excel into Flexera One using a Business Adapter to update the status of computers that are not production.  How are you tracking the Device Role of your On-Premises and Cloud servers today? ... View more

@mmfish1 - When you say "Device Role", are you referring to whether the server is Production, Development, Cold Standby, etc.?  If yes, then these values must come from some external source of data, such as as CMDB. If you mean the "Hosted In" field, which indicates of an inventory device is On-Premises, Azure, Amazon, etc., then this is set automatically when the Flexera Agent is used on an Amazon EC2 instance or an Azure instance. ... View more

@ReshmaB - What version of the Flexera Agent are you using and are there any other sources of Inventory that you are importing from for Linux Servers other than the Flexera Agent? In general, the Serial Number value is one of the key fields that Flexera uses when merging inventory to determine uniqueness.  Therefore, if your patching process is causing a new Serial Number to be generated, then I would expect to see a new Inventory Device created within FNMS. ... View more

@StefanGrisham - Do not assign a value to the ID field, Flexera will set that automatically.  Just leave it blank. ... View more

@huyenthu - At the present time, Custom Fields are all created as a "Stand Alone" fields with no relationships to anything within FNMS/ITAM.  You can create a Custom Field that has a drop-down list of values to select from - but you would need to provide the values you want to see in the drop-down list at the time the Custom Field is created. Note that if you go to the Ownership tab of an Asset, there is an Assigned User field which is linked to the existing users. ... View more

That seems like an extremely large number.  Since your license is measured by the number of GB of RAM, that large number needs to be converted from number of bytes to GB, which would be 9482. ... View more

@Harpreet - Assuming you have created a Software License with a license metric of "Custom Metric", then on the Compliance tab of the license, the Consumed Entitlements field becomes a field where you can manually type in the consumption and then save the license. ... View more