We try to upgrade a beacon to version to 16.0.2.10. We need to do this manually because push from central doesn't function. We have set upgrade mode to: Always use the approved version (currently 16.0.2.10) After we successful upgrade manually the version shows  16.0.2.10 but 1 hour later we see it is downgraded to 14.0.0.52 Any idea what triggers the downgrade? ... View more

Hello, Currently Jboss is not discovered by the Flexera agent. This caused due to the nature of the Jboss jar files. But as Jboss is installed on many servers and there is no visibility on these installations. Does any of you found a workaround? Thanks Frank ... View more

Hello, Does anyone has the expierence with using Lakeside SysTrack  as inventory source into FNMS? We are using R2019R2 onpremis. - How is do you import the data? - How is the quality of this data can it be used for license work? Regards Frank   ... View more

Hello, In our environment we came across the problem that a device was archived for a long time. But we have seen that the device is reporting again but the status doesnt change to active. We can see that the device is updated in the history TAB and we see that the server contains fresh IBM peak counts. So questions: Why is this server not set to active? How can find which server is in this situation? Without looking in each history tab. How can change the status to active? Thanks for your help!! Frank ... View more

Hello, We have some end users that have issues with Evidence TAB in the Inventory Device Properties. When they look in the GUI they dont see any data in RAW Name. It is not role related because that is something we have tested. We have  looked at different browser (Chrome/Edge) but same behavior happens for the same users. When the data is exported into excel it is all there. We are using R2019R2. If any of you have any hints where to look to avoid this behaviour that is very welcome. Regards Frank   ... View more

Hello, In the ndi file I see the BIOS information availble from the server. Does any of you have experience to make this data visible in FNMS? Regards   Frank   ... View more

Hello, I found on almost all our Linux server the application "linux" this has only WMI evidence. I found on one of the servers that it found a WMI entry : MGS_OperatingSystem Caption Red Hat Linux Can somebody explain how the WMI is inventored on a linux server? Regards Frank ... View more

Hello, I have noticed that the .ndi files only contains hardware information and not any software information. When I look in the tracker.log I see the following execution. Program arguments are '/opt/managesoft/libexec/ndtrack -o InventoryType=Machine -o WMI=true -o Hardware=true -o ManageSoftPackages=false -o MSI=false -o PlatformSpecificPackages=false -o Software=false -o TrackProductKey=false -o IncludeRegistryKey= -o IncludeDirectory= -o EmbedFileContentDirectory= -o OnlyGenerateIfHardwareChanged=true -o PerformSymantecSFScan=false -o PerformIBMWebSphereMQScan=false -o InventorySettingsPath= -o UserInteractionLevel=Quiet' I see the same on Windows and LINUX machines.  I expect some to see like /opt/managesoft/libexec/ndtrack - t machine Where is configured which parameters are executed?  Regards Frank ... View more