Question: Are we able to purge the scan data? I didn't realize all the subnets were being added from the routers and ticked them. I now have a lot of out of scope data I would like to get rid of. Answer: Subnets can be deselected from the scan how...
New to Foundation/Cloudscape? We're here to help! Below are recommended resources and a high-level overview of assessment steps. Available Training: The Flexera Learning Center includes a Foundation/Cloudscape learning path with a course on each a...
Question: Can I do a quick and dirty discovery with no SNMP or username-password? Will the quick and dirty discovery provide me with any usable insight in the interim? Answer: You may run a Discovery scan without inputting credentials, however...
Question: How do I gracefully shutdown to disable alerts? Answer: To shutdown gracefully and disable offline alerts you’ll need to click the “END Assessment” button from the RN150 UI. Goto Dashboard/Assessment Status/End Assessment. You can ...
Question: We attempted test and validation but it just seemed to spin and then timeout without any information Answer: Typically a timeout will indicate the remote IP is not IP reachable from the RN150 appliance subnet however, seeing 'Access ...
Question: We are seeing a number of devices in the asset report with ACCESS DENIED status. Answer: Access denied is received by the RN150 appliance from the remote server when the Windows credential does not have the correct privilege level to...
Question: Can we do storage to host mapping outside of mapping NFS? Answer: The platform can map NFS and SMB, and iSCSI from the O/S level (I.e., Microsoft iSCSO client). The platform cannot map from the VM host to nfs or block storage provide...
How to use the Database Collection Module: Database collection module documentation reviews credential information needed to enable the collectionThe database module collects information about the connectivity of each schema within your database hos...
When to use this process: If more devices have been discovered for an Assessment than need to be licensed, you can use the the columns on the Collect Data > Licensing page to filter the list. If the available columns cannot be used to create your t...
