Hi All,
Can anyone please tell me why I'm getting below mentioned error for vmware inventory.
"Contacted the VMware Infrastructure server but failed to login. The problem is probably related to access credentials., Type: VirtualInventory, Result: Failed, Status: VMwareInfrastructureLoginFailed, Duration: 4.15, StartDateTime: 2023-10-03T19:52:07, IsSkippedTask: false, IsDiscoveryTask: false"
I can open- Ip/Ui & IP/Mob & SDK url in the browser
I have attached the logs below for your reference.
Regards,
Abhishek
‎Oct 03, 2023 11:01 PM - edited ‎Oct 04, 2023 12:03 AM
Hi durgesh,
Thank you for the support!
We found out the problem, actually there was a euro symbol in the password which was creating the problem & it's not accepted by the beacon server. so the connection was failing. We have updated the password & it worked fine.
Regards,
Abhishek
‎Oct 10, 2023 12:49 AM
Test your credential with RV tool to make sure , credential are perfectly fine. if its working in RV tool. Try filter option on respective credential in beacon password manager.
‎Oct 04, 2023 01:25 AM
HI Durgesh!
Credentials are working fine as I can login to the vcenter successfully. But why it says failed when executed by beacon server.
Regards,
Abhishek
‎Oct 06, 2023 12:36 AM
How have you configured in password manager. are you having single VC account or multiple account are configured?
If multiple , did you use filter option?
‎Oct 06, 2023 12:57 AM
User name must be mention like username@domain name. Also use filter option & add Vc IPs on it.
‎Oct 09, 2023 02:17 AM
Hi durgesh,
Thank you for the support!
We found out the problem, actually there was a euro symbol in the password which was creating the problem & it's not accepted by the beacon server. so the connection was failing. We have updated the password & it worked fine.
Regards,
Abhishek
‎Oct 10, 2023 12:49 AM