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App Broker Forum

Forum Posts

Solved Single and Multi Line Questions not required

We are on 2021 R2 and I started noticing that some of our required questions for requesters were not being answered.  I looked at the request.log for each of these and noticed the question was not showing as mandatory and the log said all mandatory q...

Solved License Check and Reclamation with Jamf Pro Cloud?

I remember seeing a couple of years ago or so that integrations with Jamf Pro Cloud as a deployment technology, while not also having SCCM/ConfigMgr integrated to retrieve data from, meant that license governance actions like reclamation and license ...

Solved Request stuck with "In Progress" Status

Hello  I am just wondering whether anybody knows how to get more details regarding a request, it has been stuck with "In Progress" for a while and software actually has already being installed. I wen to to Request Log folder and everything regrading ...

fenluo by Level 5
  • 763 Views
  • 1 replies
  • 0 kudos

Solved Appbroker GetResolvedPackageVariables API

Hello  We tried use GetResolvedRequestVariables API and it is working great, but now we have an issue is the input is the PackageID  instead of RequestID, is there a similar API exist already or some way we can get our own API to get the data?  thank...

fenluo by Level 5
  • 3942 Views
  • 8 replies
  • 1 kudos

Solved ServiceNow calls to the AppBroker API that checks to validate user email is valid as well as that the computer has a valid deployment is taking over 25 seconds.

ServiceNow calls to the AppBroker API that checks to validate user email is valid as well as that the computer has a valid deployment is taking over 25 seconds.Example call: 'http://localhost /ESD/api/users?filter=email%3D%3D"name@domain.com"&machine...

Appbroker integration with BMC Digital workplace

Hello  We have an integration between Appbroker and BMC digital workplace, basically we submit request through Digital workplace and it will be sent to appbroker through API, it was working fine before, but recently we made some changes and somehow f...

fenluo by Level 5
  • 833 Views
  • 2 replies
  • 1 kudos