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License Check and Reclamation with Jamf Pro Cloud?

I remember seeing a couple of years ago or so that integrations with Jamf Pro Cloud as a deployment technology, while not also having SCCM/ConfigMgr integrated to retrieve data from, meant that license governance actions like reclamation and license ...

Updated Diagram Intune and JamF Pro connections

Hello team, Is there an updated diagram for AppBroker that includes both JamF Pro and Intune? Thanks.

Solved Save button deactivated on Questions tab when changing a value

I have question templates with conditional questions that are required for end users on some requests. The requests have multiple approval levels. All questions have been answered but sometimes the analyst needs to change the value of a response, w...

Solved Request stuck with "In Progress" Status

Hello I am just wondering whether anybody knows how to get more details regarding a request, it has been stuck with "In Progress" for a while and software actually has already being installed. I wen to to Request Log folder and everything regrading ...

Solved Appbroker GetResolvedPackageVariables API

Hello We tried use GetResolvedRequestVariables API and it is working great, but now we have an issue is the input is the PackageID instead of RequestID, is there a similar API exist already or some way we can get our own API to get the data? thank...

Solved ServiceNow calls to the AppBroker API that checks to validate user email is valid as well as that the computer has a valid deployment is taking over 25 seconds.

ServiceNow calls to the AppBroker API that checks to validate user email is valid as well as that the computer has a valid deployment is taking over 25 seconds.Example call: 'http://localhost /ESD/api/users?filter=email%3D%3D"name@domain.com"&machine...

Appbroker integration with BMC Digital workplace

Hello We have an integration between Appbroker and BMC digital workplace, basically we submit request through Digital workplace and it will be sent to appbroker through API, it was working fine before, but recently we made some changes and somehow f...

Any known issues with installing App Broker on Windows Server 2022?

In the official system requirements for App Broker it states that it supports Windows Server 2012 and up, however the first install I've ever attempted on a Windows Server 2022 machine we are running into an odd issue where the installation won't mov...

Dynamic Approval Group - Skip Level in Management Chain (i.e. Manager's Manager)

Is there a way to create an approval workflow which skips a level in the management chain and goes directly to the tageted user's manager's manager?

Solved Restrict App Portal Access For Group of Users

We need to restrict access to the App Portal web page for a group of users. We have an AD group create that includes all users we want to have access and excludes the users we don't want to have access. We have followed this KB Managing Catalog Perm...

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