Flexera Community

May 02, 2024

AppPortal permits multiple categories to be selected for a singled catalog item but it appears the ITSM interface to ServiceNow only sends a single category for each catalog item.Does AppPortal support sending multiple category selections for catalog...

Feb 23, 2024

I have custom queries defined in some of our Business Adapter Studio interfaces and want know if they will still function in if we migrate to Flexera One cloud based solution. The custom queries only connect to the on premise FlexNet database and I u...

Jan 26, 2024

Using FlexNet on prem 2023 R2:I have created a report in FlexNet that should display all users in an Active Directory group. The report is simple enough but the results only show members of a specific group that are in the same domain as that group....

Nov 10, 2023

Checking uploader.log and find that the beacon we added a month ago is not being referenced for prioritization or uploads and is not found in /var/opt/managesoft/etc/config.ini on *nix or "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ManageSoft Corp\Manag...

Oct 25, 2023

ServiceNow calls to the AppBroker API that checks to validate user email is valid as well as that the computer has a valid deployment is taking over 25 seconds.Example call: 'http://localhost /ESD/api/users?filter=email%3D%3D"name@domain.com"&machine...

May 28, 2024

From testing the multiple category support from AppPortal, I noticed AppPortal does NOT send multiple categories along with the update to ServiceNow. ##Category## in the CatalogVariables.log file only shows the alphabetically ordered first category ...

Feb 29, 2024

Super simple to implement the fix and worked.

Feb 23, 2024

Do you know if there will be inventory target object added to business adapter as a way to create inventory targets using the Business Adapters?

Dec 07, 2023

We have 2023 R1 Hot Fix 2 installed and with Release number: 20.1.0.13 You can display your release number by hoovering the your mouse over the gear in the top right corner of your FlexNet web interface and clicking on "FlexNet Manager Suite License"...

Nov 10, 2023

Thank you. That was the issue. I had forgotten we had defined a group of beacons and the new beacon was not part of that group yet.

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Does AppPortal support sending multiple category selections for catalog items to ServiceNow via the ##Category## field in 'category' and 'ap_category' in the ITSM?

We have Business Adapter Studio files that use Custom Queries on prem. Will they work with Flexera One cloud?

Active Directory members imported by FlexNet does not span domains

Newly added beacon is not being used/seen by agents for uploads

ServiceNow calls to the AppBroker API that checks to validate user email is valid as well as that the computer has a valid deployment is taking over 25 seconds.

Re: Does AppPortal support sending multiple category selections for catalog items to ServiceNow via the ##Category## field in 'category' and 'ap_category' in the ITSM?

Re: Software License Consumption tab fails to load with red bar error and error in webui.log: Violation of PRIMARY KEY constraint 'PK__#...'. Cannot insert duplicate key in object 'dbo.@InstallsAllocations'

Re: We have Business Adapter Studio files that use Custom Queries on prem. Will they work with Flexera One cloud?

Re: Hotfix 2 for FlexNet Manager Suite 2023 R1

Re: Newly added beacon is not being used/seen by agents for uploads