Usage Intelligence Knowledge Base

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Usage Intelligence Knowledge Base

Troubleshooting Issues with Tracking New Events

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If you are experiencing any issues with tracking new events in Usage Intelligence, perform the following troubleshooting steps. Check Version Make sure that you are using Usage Intelligence Version 3 ( Usage Intelligen...
by Revenera Community Admin phowe Revenera Community Admin

Segmentation and Levels (Date-Range Reports) in API Reporting

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Report data may be segmented in up to 3 levels. Each level represents a property. Using multi-level segmentation, you can create hierarchical reports that are used to drill down based on the property values. For example, you can create a report that ...
by Revenera Community Admin phowe Revenera Community Admin

Global Filters in API Reporting

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Most of the available filter properties are string-based. This means that when applying a filter, the requested field can be represented as a string, stringArray or regex. There are also some filters which are numeric. These filters should be represe...
by Revenera Community Admin phowe Revenera Community Admin

Troubleshooting Usage Intelligence v3.0 Login

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If you are unable to login to even though you are using the correct user name and password, it could be due to a browser caching issue. To resolve this issue, you should open your browser settings and delete cached data...
by Revenera Community Admin phowe Revenera Community Admin

Transition from Usage Intelligence v2 and v3

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Introduction This article highlights important data handling changes in Usage Intelligence as we transition to Usage Intelligence v3. Please refer to the Usage Intelligence - Front End Change Log article for details about the Usage Intelligence v3 ch...
by Revenera Community Admin cvirata Revenera Community Admin

From Where Can I Print a VAT invoice?

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All invoices that are issued for your product account are available for download in PDF format. You can see all your product invoices by going to the Usage Intelligence Dashboard > Administration and under Quota, Billing and Invoicing select Invoice...
by Revenera jmcguire Revenera

Using Cross-Product Reports

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The Cross-Product report provides insight into how many unique machines have installed products for a given date range that are part of product groups that you create. Up to three groups of products can be utilized in the creation of the report. NOT...
by Revenera Community Admin phowe Revenera Community Admin

Filtering for Strings Using Regular Expressions

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String based properties support filtering using a regular expression. The reporting engine uses the Python re library to process regular expressions. For a complete reference, see re - Regular Expression Operations on the website. A ...
by Level 6 Flexeran abonnici Level 6 Flexeran

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