If you are unable to login to https://analytics.revenera.com even though you are using the correct user name and password, it could be due to a browser caching issue. To resolve this issue, you should open your browser settings and delete cached data. The following instructions explain how to perform these steps.
Deleting Cached Data in Google Chrome
To delete cached data in Google Chrome:
Click the Chrome menu icon in the top right corner of the browser window and select Settings. The Settings page opens.
From the menu on the left, click on Privacy and security.
Click on Third-party cookies to expand that section.
Scroll down and click on See all site data and permissions.
Locate revenera.com in the list and click the Delete icon.
Deleting Cached Data in Microsoft Edge
To delete cached data in Microsoft Edge:
Click the Edge menu icon in the top right corner of the browser window and select Settings. The Settings page opens.
From the menu on the left, click on Cookies and site permissions.
Under Cookies and data stored, click on Manage and delete cookies and site data.
Click on See all cookies and site data.
Scroll down the list and locate revenera.com and click on it to expand that section.
Next to analytics.revenera.com, click the Delete icon.
Deleting Cached Data in Mozilla Firefox
To delete cached data in Mozilla Firefox:
Click the Firefox menu icon in the top right corner of the browser window and select Settings. The General tab of the Settings page opens.
From the menu on the left, click on Privacy & Security.
Under Cookies and Site Data, click Manage Data.
On the Manage Cookies and Site Data dialog box, select revenera.com and click Remove Selected.
