Usage Intelligence Knowledge Base

Can my software be classified as spyware if I use the Usage Intelligence SDK?

Spyware is unsolicited software which aims to obtain private information from a user's computer without their knowledge and where such information may be sent to third parties without the user’s consent. Spyware is usually installed secretly on a sy...

jmcguire Flexera Mar 31, 2020

Best Practices Privacy

Are there any legal or privacy concerns when using Usage Intelligence?

Flexera respects end-user privacy and encourages software vendors to do the same. All data collected by Flexera is anonymous and we do not store any IP addresses on our servers. Users are identified only through the use of a unique client/installati...

jmcguire Flexera Mar 25, 2020

Best Practices Privacy

How do I remain GDPR compliant when using Usage Intelligence?

The Usage Intelligence platform is used by software vendors to collect software usage data from the end users of their software products. From the perspective of the GDPR, our customer, the software vendor, is the data controller and Flexera is the ...

jmcguire Flexera Mar 25, 2020

Best Practices Privacy

Can users opt out from receiving ReachOut messages?

Your application needs to implement a mechanism to ask users for their preferences in relation to receiving in-app messages and save these settings in a configuration file. Based on these preferences there are several ways to control the delivery of...

abonnici Flexera Mar 25, 2020

Best Practices Privacy