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Question: I tried to validate a new vCenter for collection. I got an error message: Test Failed, Error: VMware API not available. Answer: It is possible the VMware API service is restricted. Below are instructions on verify the service is runni...
Question: Why would I get netstat -anop TCP, Output [-] ERROR: NT_STATUS_ACCESS_DENIED? Answer: The Netstat command total failure is likely coming from the account you have configured not having the privileges to either run the netstat -anop TCP...
Question: Why am I getting netstat: [-] ERROR: NT_STATUS_BAD_NETWORK_NAME? Answer: Typically, this indicates that the RN150 cannot access the `ADMIN$` share on the remote system. Either because the system does not expose the `ADMIN$` share, or t...
Question: We are seeing OVERALL STATUS: FAILURE with the validation and the server response is failed connection: Warning: Permanently added '10.136.40.173' (RSA) to the list of known hosts. Permission denied (publickey,password,keyboard-interactive...
Question: Hi I need to know how to either suppress alerts that the RISC appliance is offline (we are done with our assessment) or end the assessment. Answer: To stop the platform from sending offline notifications, you can select 'End Assessmen...
Question: When I go to reset my password, it click the "set new password link" and I get the error "Invalid URL, Unable to reset password". Answer: It is possible a web caching issue is causing the page to not load correctly. Can you confirm thi...
