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When I go to reset my password, it click the "set new password link" and I get the error "Invalid URL, Unable to reset password".



It is possible a web caching issue is causing the page to not load correctly. Can you confirm this issue persists by selecting the password reset feature in incognito mode or by clearing your web browsing cache? Does the issue also occur by copying the link in the password reset email and pasting the link in your web browser?


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Last update:
‎Jan 17, 2020 09:15 AM
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