SaaS Management: Identifying the licenses a user is consuming
I'm struggling finding which licenses a user is consuming.
I have multiple license types for 1 application (ServiceNow). and tried looking at all the tabs in SAAS Manager, and do not see any way that I can associate a user to a specific license. Please advise, since this is critical to us utilizing SAAS Manager. We want to know the licenses and which users are assigned to those licenses, along with the last time they even used each license (if possible). since not only do you want to reclaim if they don't use the application, you want to reclaim if they don't use that specific license in an application.