I'm struggling finding which licenses a user is consuming.  I have multiple license types for 1 application (ServiceNow). and tried looking at all the tabs in SAAS Manager, and do not see any way that I can associate a user to a specific license.  Please advise, since this is critical to us utilizing SAAS Manager. We want to know the licenses and which users are assigned to those licenses, along with the last time they even used each license (if possible). since not only do you want to reclaim if they don't use the application, you want to reclaim if they don't use that specific license in an application.  ... View more

We have integrated salesforce.com. But we have another instance that uses URL  xx.xxexacttarget.com, which isalesforce marketing cloud.  There seems to be no documentation related to this.  Do we integrate this with the existing salesforce SAAS integration?  Or is there another integration that is required, e.g. the non-integrated method.  We are having issues here, and wanted some advise from someone who has already done this.  ... View more

I'm trying to find some documentation on what information Flexnet Agent adds / updates for inventory devices.  We had someone manually add evidence and was wondering if the agents or ServiceNow connection would update the evidence once it was installed.  That is the current issue, but also wanting to understand what is all being update via FLexnet agent, versus ServiceNow, since my understanding is that the primary of FLexnet Agent is always the source so long as we marked it primary, making it hard to understand where the updates came from ... View more

we are hosted in FLexera, and don't see an option to do a one-off upload (like the purchases) for applications. There is no connection to a mid-range in Flexera, and we don't want to create a beacon.  We just want to upload the applications that are entered into a spreadsheet.  Or do I need to enter these all manually? ... View more

The access rights to a role are limited to location. corporate unit, cost center or category.  We would like to limit the access to certain vendor products, software & hardware.  Is there a way to do this? Is this coming in another release? How are other companies limiting consultant access? ... View more

We are trying to determine if there is a way to count the number of license keys installed? To make sure that license keys are removed when someone no longer needs the software.  We don't need to know the key itself, just which devices the keys are installed on?  any ideas? ... View more

So what is best practice to do compliance to make sure versions we are not entitled to are discovered and show compliance as not compliant.  1. Create license with no upgrades and only attach the application for what we are entitled to. then create another application with other versions, and run that to show what is out of compliance. but this shows that we are compliant in the software compliant module (assuming we did not go over in entitlements.  (I'm not sure if this would catch any versions that are not in the license, and therefore show non compliance.  2. create the license and allow all upgrades & downgrades, and then review this manually for any versions we are not entitled to.  other ways? ... View more