Hi All,
I am getting this kind of numbers. I am very sure more licenses are used. but this result shows 0 here. Please help.
Dec 12, 2019 12:34 PM
The way that some Adobe software is packaged and installed means current versions of the FlexNet agent are not able to track usage for it. See the following thread for more discussion about this: Metering Adobe Acrobat Pro DC - Package Updates
Dec 13, 2019 06:04 AM
What is your source of inventory?
It could be that your inventory source is not configured to capture Software Usage
Many inventory tools can only capture Software Usage for application that are installed with Windows MSI. Some applications such as Office 365 and Adobe Cloud products are not installed via a traditional Windows MSI.
Dec 12, 2019 01:33 PM
Some other factors to consider are:
Dec 12, 2019 09:19 PM
Hi,
This values are for Adobe products. Can you please help me in detailed way how to rectify it. I have been using this tool for 2 weeks only
Dec 13, 2019 02:29 AM
The way that some Adobe software is packaged and installed means current versions of the FlexNet agent are not able to track usage for it. See the following thread for more discussion about this: Metering Adobe Acrobat Pro DC - Package Updates
Dec 13, 2019 06:04 AM
Take a look at the following new thread I have just posted which has some new insights and suggestions: Application usage metering with FlexNet agent on Windows for non-MSI applications
Dec 20, 2019 10:13 PM