Dec 13, 2022
12:26 AM
2 Kudos
After the ARL release, the issue has been resolved. Many thanks for assistance and prompt resolution.
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Dec 08, 2022
08:28 AM
Good day Forum
I would like to start my full recon schedule at around 9PM but would like to know if the tasks FlexNet Inventory Data Maintenance and FlexNet Manager Suite database support task affect the recon as they run by default at 12AM or do they run independently from the Recon?
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Dec 08, 2022
08:08 AM
2 Kudos
Hi @nrousseau1
We have already marked them as ignored. Can we delete them from the Ignored Evidences page? or should we wait for the new ARL.
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Dec 08, 2022
06:25 AM
2 Kudos
Hi @nrousseau1 @mschwach
As a workaround for recons to finish on time, i can move my jobs up earlier and start the recon a 9pm on my side. The question that i have will the attached jobs be affected
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Dec 08, 2022
06:17 AM
3 Kudos
Hi @nrousseau1
This issue started happening last week Sunday, after our ARL updates. We are an on-prem customer based in South Africa running 2021 R1.
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Dec 08, 2022
05:15 AM
2 Kudos
Thanks @nrousseau1 - This issue actually started last week. What would the way forward be?
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Dec 08, 2022
05:11 AM
2 Kudos
Hi
Yes it is the Recon that is run as part of the Scheduled Task. Where do we add that option can you perhaps send a screenshot
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Dec 08, 2022
05:10 AM
3 Kudos
Hi Mark
The same with us, it has started recently. Were are running 2021 R1 and Agent version is the same.
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Dec 08, 2022
05:09 AM
2 Kudos
Hi Dan
Thanks for the feedback. I have raised a case to support.
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Dec 07, 2022
07:48 AM
3 Kudos
Good afternoon
I have a reconcile in FNMS takes around 7 to 13 hours to complete.
Is there any thing that we can check to improve reconcile time. The DB is optimised to the best that we have.
The below step takes over 5 hours to run.
2022-12-07 06:38:31,941 [INFO ] WriteFileEvidence - Match double ended wildcards 2022-12-07 06:38:31,941 [INFO ] Writer step 'WriteFileEvidence - Match double ended wildcards' with non-default execution path (Fallback) meets condition TestingOrFallback. 2022-12-07 12:29:55,700 [INFO ] Matched 1554186 records to existing File Evidence with start and end wildcards 2022-12-07 12:29:55,700 [INFO ] Successfully processed in 5 hours, 51 minutes, 21 seconds
I have attached the log accordingly.
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Oct 19, 2022
02:20 AM
Good day
Our recon has failed with the below error. Can someone please advise what the issue could be and how would we be able to resolve this.
2022-10-19 08:39:55,569 [ERROR] System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Data.SqlClient.SqlException: Violation of PRIMARY KEY constraint 'PK_ComplianceComputerContract'. Cannot insert duplicate key in object 'dbo.ComplianceComputerContract_MT'. The duplicate key value is (549, 29301617). The statement has been terminated. at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption, Boolean shouldCacheForAlwaysEncrypted) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, Boolean inRetry, SqlDataReader ds, Boolean describeParameterEncryptionRequest) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry) at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry) at System.Data.SqlClient.SqlCommand.ExecuteNonQuery() at ManageSoft.Database.DatabaseCommand.ExecuteNonQuery() at ManageSoft.Database.Impl.DatabaseLayerBaseSql.Execute(CommandType p_CommandType, String p_CommandText, DatabaseParameter[] p_Parameters) at ManageSoft.Compliance.Importer.Procedures.ManageSoft.LicenseReconcile.LicenseReconcileCalculate(Int32 p_LicenseMeasurementID) at ManageSoft.Compliance.Importer.Procedures.ManageSoft.LicenseReconcile.ReconcileLicensesCalculate() --- End of inner exception stack trace --- at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor) at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments) at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) at ManageSoft.Compliance.Importer.Logic.XML.ProcedureItem.ExecuteAssembly(IExecutionContext context) at ManageSoft.Compliance.Importer.Logic.XML.Writer.Execute(IExecutionContext context) at ManageSoft.Compliance.Importer.Logic.ComplianceImporter.ExecuteWriters(ComplianceReader p_ComplianceReader, IExecutionContext context, String singleConnectionIdentifier)
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Oct 10, 2022
05:34 AM
Good afternoon
Could you explain the process of how the FNMS Agent gather Application Versions and does FNMS support getting version information using command line tools?
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Aug 23, 2022
07:45 AM
Good day
Does anyone have a way or a tool that can monitor if FlexNet Agents has stopped and send out alerts as well as sending alerts if there are errors in the installation.log, policy.log and tracker.log.
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Apr 06, 2022
02:47 AM
Also is there anyway that the Agent can pick up the full hostname?
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Activity Feed
- Got a Kudo for Re: Reconcile takes 7 to 13 hours to complete. Dec 19, 2022 07:38 AM
- Got a Kudo for Re: Reconcile takes 7 to 13 hours to complete. Dec 13, 2022 05:00 AM
- Posted Re: Reconcile takes 7 to 13 hours to complete on FlexNet Manager Forum. Dec 13, 2022 12:26 AM
- Posted Does the tasks FlexNet Inventory Data Maintenance and FlexNet Manager Suite database support task affect a reconcile on FlexNet Manager Forum. Dec 08, 2022 08:28 AM
- Got a Kudo for Re: Reconcile takes 7 to 13 hours to complete. Dec 08, 2022 08:10 AM
- Got a Kudo for Re: Reconcile takes 7 to 13 hours to complete. Dec 08, 2022 08:10 AM
- Posted Re: Reconcile takes 7 to 13 hours to complete on FlexNet Manager Forum. Dec 08, 2022 08:08 AM
- Got a Kudo for Re: Reconcile takes 7 to 13 hours to complete. Dec 08, 2022 07:38 AM
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- Posted Re: Reconcile takes 7 to 13 hours to complete on FlexNet Manager Forum. Dec 08, 2022 06:17 AM
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- Got a Kudo for Re: Reconcile takes 7 to 13 hours to complete. Dec 08, 2022 06:17 AM
- Got a Kudo for Reconcile takes 7 to 13 hours to complete. Dec 08, 2022 06:17 AM
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- Posted Re: Reconcile takes 7 to 13 hours to complete on FlexNet Manager Forum. Dec 08, 2022 05:15 AM
- Kudoed Re: Reconcile takes 7 to 13 hours to complete for ChrisG. Dec 08, 2022 05:13 AM