About bleepie

bleepie · ‎Jan 21, 2022

Dear Flexera community, I am aware that Cognos Analytics is using Log4j (version 2.x). I was wondering if any of the other parts of FNMS are using Log4j version 1.x. So, the beacon server, the application server etc..., do any of those parts use Log4j at all (regardless of version) ? I cannot find much about version 1.x. Thanks in advance.

bleepie · ‎Dec 21, 2021

I have also tried the dir command but nothing happens. In the logs however I can see that cleanup tasks on the webserver are successfully completed so I think the connection between the proc and web server is operating fine. Some additional information that is logged: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 2021-12-16 01:01:46,471 [onImport.ContentImport] [WARN ] RecognitionAfter82.cab download attempt 1 of 5 failed with System.Net.WebException: Unable to connect to the remote server I'll discuss the above with a colleague later this week, as I have other business to attend to now, thanks for your help so far.

bleepie · ‎Dec 21, 2021

@ChrisG The proc server is only allowed to communicate with the managesoft site where the ARL file is located. The web server can only communicate with other FNMS servers including the proc server. The web server cannot communicate with the internet. According to my colleage, the file is downloaded onto the proc server, is processed there and then moved to the web server. However, I believe (according to the logs) that he might be wrong, as is states that the file cannot be downloaded to the web server. What do you think is happening here?

bleepie · ‎Dec 21, 2021

@ChrisGmanaged to find it, see my reply above.

bleepie · ‎Dec 21, 2021

Nevermind, I found it myself. I have replaced the URL with X's except for one number: 2021-11-21 01:05:37,408 [.RecognitionImportTool] [ERROR] Failed to download the file 'https://www.managesoft.com/support/Compliance/RecognitionAfter82.cab' to '\\XXX77XXXXXXXX.XX.XXXXXXXXXXXXXX.XX\DataImport\Content\ARL\RecognitionAfter82.cab'. The server 77 is the Web Server, but this log is located on the Proc Server, which is number 76 and not 77. This log makes me believe the proc server is trying to move or download on the Web Server instead of the Proc server.

bleepie · ‎Dec 21, 2021

Hi Chris, I saw it in the MgsImportRecognition log file (on the proc server I believe) on the screen of my colleague. My colleage is out of the office right now and I am not sure where this logfile is located. If you can provide me the logfiles location I can provide the exact content.

bleepie · ‎Dec 20, 2021

Dear Flexera community, We have a FNMS processing server and a FNMS web server. On the processing server we want to download the ARL and place it onto the web server. This fails, and according to the logs, it failed. The logs say: Failed to download ARL from (source) to (webserver) The webserver cannot communicate with the internet. The processing server can only communicate with the URL where the ARL is located and also with the webserver (and other FNMS servers). It is in our understanding that the file is downloaded to the processing server, before it is moved to the web server automatically. But when reading the logs it looks like the processing server only initiates the download, but the actual download is from source to web server directly without it ever saving on the processing server. Is this correct or not? Thanks in advance.

bleepie · ‎Dec 14, 2021

@kclausen At last, to confirm: There is no other way for a user to see this page, unless he is given the default Administrator role, correct?

bleepie · ‎Dec 14, 2021

@kclausen Is this the default Administrator role that comes with FNMS?

bleepie · ‎Dec 14, 2021

Dear Flexera community, A client of ours cannot see the page FlexNet Manager Suite License. I can see it as an Administrator, but I don't know which specific role applies to this page. I want to give the user READ permissions on that page, so that it becomes available. Which privilege/feature/access right do I need to change for the client to see the submenu and the page? Thanks in advance.

bleepie · ‎Dec 07, 2021

Dear Flexera community, When going to the FNMS beacon overview, all beacons are shown with aditional information such as connectivity status, beacon status and policy status. I was wondering where this information is logged (if it is at all). I want to use such data in Splunk. I have looked into the logs on the beacon servers itself and also the beaconstatus.log on the processing server but none of these logs tell if a beacon is down/operating or not. Is this information logged and if so, where can I find this? Thanks

bleepie · ‎Dec 03, 2021

Hi Erwin, Thanks for your reply. The setting "update automatically" is indeed set to no. We are also running a on premise environment. I'll discuss the posibilities of a database trigger with my team.

bleepie · ‎Dec 01, 2021

Dear Flexera community, In FNMS when going to Discovery & Inventory --> Subnets --> Sites we can see if a site is enabled or disabled. We were wondering if any information about sites is logged, and if so, where it is logged. We would like to create a dashboard using Splunk and want to include information about our vCenters (enabled or disabled or last used or something similair). This is only possible if such information is logged. Our question: Does such information exist, is it logged and if so where can we find it? Thanks in advance.

Online Status	Offline
Date Last Visited	‎Jan 21, 2022 12:10 PM

Flexnet Manager Suite: Does it use Log4j version 1.x ?

Re: ARL download failed, how does the backend work?

Re: ARL download failed, how does the backend work?

Re: ARL download failed, how does the backend work?

Re: ARL download failed, how does the backend work?

Re: ARL download failed, how does the backend work?

ARL download failed, how does the backend work?

Re: Client cant see FlexNet Manager Suite License

Re: Client cant see FlexNet Manager Suite License

Client cant see FlexNet Manager Suite License

Where is beacon status logged?

Re: Where to find logging regarding sites being enabled/disabled, if it exists?

Where to find logging regarding sites being enabled/disabled, if it exists?

Flexnet Manager Suite: Does it use Log4j version 1.x ?

Re: ARL download failed, how does the backend work?

Re: ARL download failed, how does the backend work?

Re: ARL download failed, how does the backend work?

Re: ARL download failed, how does the backend work?

Re: ARL download failed, how does the backend work?

ARL download failed, how does the backend work?

Re: Client cant see FlexNet Manager Suite License

Re: Client cant see FlexNet Manager Suite License

Client cant see FlexNet Manager Suite License