Hi team
We have an implementation of Flexera where the Flexnet Manager Suite Batch Process Scheduler service goes down during reconciliation on a regular basis. I am not able to explain this. This means every time we complete the reconciliation, I need to manually start the service. Any thoughts on why this would be the case?
Thanks!
āMay 13, 2020 01:13 AM
Hi,
You could start looking at the logs, maybe increase the log level from INFO to DEBUG (see "BatchProcessor.config").
Best regards,
Markward
āMay 14, 2020 02:35 AM
āJul 16, 2020 06:50 AM
no resolution. We have two Flexera instances. Earlier this was happening only in one. Now, its happening in both.
āJul 16, 2020 10:51 PM
Have you managed to resolve this
āDec 07, 2020 01:32 AM
No. our reconciliation takes a long time (over 50 hours) and they seem to be related. We have raised a ticket for reconciliation.
āDec 07, 2020 01:40 AM
Any resolution as yet?
āDec 21, 2020 11:49 PM
No resolution yet
āDec 28, 2020 07:22 AM
Hi
Any resolution as yet
āMar 05, 2021 01:50 AM
Our reconciliation time has gone down, and this stopped happening automatically.
āMar 05, 2021 01:53 AM
What was the resolution
āMar 09, 2021 03:34 AM
As i mentioned there is no specific solution to Batch Process Scheduler. Our reconciliation time decreased which fixed it automatically. Here is what we did to reduce recon time
In Task Scheduler.
This will help reduce time in subsequent runs.
āMar 09, 2021 03:41 AM
@flexeranoob - can you provide the full parameter
āMar 17, 2021 07:54 AM