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Knowledge Base Articles

Issues with IPv6 being preferred over IPv4

Summary On recent Windows systems, such as 2019 and 2022, a server may be configured to prefer IPv6 over IPv4 by default. This may impact Customers that are installing or configuring User Console - more specifically, when first time or subsequent re-...

JdeGuzman by Level 4 Flexeran
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Technopedia Taxonomy

Category Group: 18 Category: 46 HW category : 12Software Category : 34 Subcategory: 260 Software Category : 200Hardware Subcategory : 60   Please find the attachment in this article to see full details of Technopedia's Taxonomy.     The list is up-...

AAlbert1 by Level 7 Flexeran
  • 12158 Views
  • 9 comments
  • 4 kudos

Instructions to update the 'System' user to 'Integration' user for all the inserts/updates of records by the Flexera Scoped application

Introduction: The purpose of this article is to explain how to use the “Update User for Flexera Data Import” Fix Script in order to get the Integration user for all the inserts/updates of records by the Flexera Scoped application. Pre-requisites: 1) ...

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gliu by Level 7 Flexeran
  • 1262 Views
  • 2 comments
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SQL queries to generate Normalize Results

After data normalization, a results file is generated as one of the steps in the normalization process. The queries used to generate these files are located here: <Data Platform install directory >\Reports\Default\DISC\ In order to run the queries y...

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htrevor819 by Level 5 Flexeran
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Diagnostics Tool Plan B

If the Diagnostics tool is not working to extract all necessary log files, please gather all logs below: C:\Program Files\BDNA\Data Platform\log C:\Program Files\BDNA\User Console\Logs C:\Program Files\BDNA\Data Platform\TAPI C:\Program Files\BDNA\D...

htrevor819 by Level 5 Flexeran
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IE blank data source workaround

Issue: Not able to edit or add data sources to normalization jobs. The screen appears as blank where options should be listed. Workaround: Download the zip file “BDNA-35352” and place the zip file on the DP server desktop.Open a command prompt as t...

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htrevor819 by Level 5 Flexeran
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Data Platform Connections to Flexera Server

The only connection a Data Platform instance makes to Flexera Server ("TUS", Technopedia Update Server) is during the Technopedia Catalog Synchronization task to download the latest catalog and, optionally, upload unmatched files for gap-fill proces...

htrevor819 by Level 5 Flexeran
  • 1163 Views
  • 1 comments
  • 2 kudos
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