Data Platform Knowledge Base

Instructions to update the 'System' user to 'Integration' user for all the inserts/updates of records by the Flexera Scoped application

Introduction: The purpose of this article is to explain how to use the “Update User for Flexera Data Import” Fix Script in order to get the Integration user for all the inserts/updates of records by the Flexera Scoped application. Pre-requisites: 1) ...

gliu Level 6 Flexeran Mar 28, 2023

Data Platform ServiceNow SYSTEM

Filters do not copy over from Analyzer reports to Interactive reports

Title: Filters do not copy over from Analyzer reports to Interactive reportsIntroduction: When creating an Analyzer report with some filters, if this is opened in an Interactive report, sometimes some filters will not copy over and will need to be ma...

djudge Level 3 Flexeran Mar 24, 2023

Analyze

SQL queries to generate Normalize Results

After data normalization, a results file is generated as one of the steps in the normalization process. The queries used to generate these files are located here: <Data Platform install directory >\Reports\Default\DISC\ In order to run the queries y...

htrevor819 Level 3 Flexeran Mar 09, 2023

Data Platform Normalize results SQL

SQL queries for the csv files in the Results folder in Data Platform

DSood1 Level 4 Flexeran Mar 09, 2023

Queries results SQL

Disable automatic deletion of unmatched file after a catalog synchronization.

By default, the unmatched files after data normalization get deleted automatically following a Technopedia Catalog Sync. Below are steps to not delete the unmatched file by default:1)Stop the Flexera Data Platform service 2)Open the file "Data Platf...

gliu Level 6 Flexeran Mar 07, 2023

Delete Normalize Unmatched

"Create Windows Service Failed" while running Analyze User Console Config Wizard

Summary"Create Windows Service Failed" while running Analyze User Console Config WizardSynopsisRe-running the Analyze User Console config wizard on 5.3.2 fails with the below error: Create Windows service failed at the step : "Start BDNA User Consol...

by sfdcowner Level 9 Jan 29, 2023

Analyze Product & Release Info

Content Release Checklist

Content releases bring new updates to Flexera applications which allow customers to maintain or expand their ability to manage changes in their inventory and asset data. Clarity on what the updates contain, what improvements or enhancements they bri...

aalfonso Level 6 Flexeran Jan 23, 2023

content Content Release

.Net Framework 4.72 requirement for DP/UC 5.5.60 and higher

Title: .Net Framework 4.72 RequirementScenario: If after upgrading to 5.5.60 or higher and you cannot proceed on the User Console configuration wizard with the error message "Connect attempt to Data Platform service failed" - Please upgrade to .Net F...

htrevor819 Level 3 Flexeran Jan 19, 2023

Data Platform SAML Upgrade User Console

ServiceNow job fails with "New export cannot be started" error

In the Administration Console, the ServiceNow normalize job will fail immediately with the error "New Export cannot be started" if the MID Server is not set up correctly in ServiceNow. This can occur if the MID Server is not selected or the MID Serv...

gliu Level 6 Flexeran Jan 06, 2023

CannotExport New Export ServiceNow

Additional step for customers deploying SAML with patchset 5.5.60

After applying the 5.5.60 patch set, customers who intend to deploy SAML ONLY should replace the contents of User Console\Solution\system\karaf with the contents of the zip file from https://tus50.bdna.com/DownloadComponent.aspx?CName=URL_karaf35510.zip...

DSood1 Level 4 Flexeran Jan 04, 2023

5.5.60 Patchset SAML

Data Platform Knowledge Base