Data Platform Knowledge Base

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Knowledge Base Articles

How to run XSF scan files in Normalize

Title: How to run XSF scan files in Normalize and view the Normalized dataIntroduction: To do this you will need the scan file in an input folder on your machine and as a minimum you will need an 'Exceptions' folderInstructions:• From the Admin Conso...

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djudge by Level 4 Flexeran
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How to acquire Discovered Data

Run the following query in BDNA_PUBLISH database Select * from MATCH_HOST_SW_PROD where HOSTNAME = ‘’ and DISCOVERED_NAME like ‘%software name%’ Replace software name with the name of the software being looked for and fill in the hostname Export res...

DJudge2 by Level 3 Flexeran
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Issues with IPv6 being preferred over IPv4

Summary On recent Windows systems, such as 2019 and 2022, a server may be configured to prefer IPv6 over IPv4 by default. This may impact Customers that are installing or configuring User Console - more specifically, when first time or subsequent re-...

JdeGuzman by Level 4 Flexeran
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Minor Security Patch: Update Required

We have identified and addressed a minor security issue in the User Console installer bits with version 5.5.66 build 4008. The installer includes end-of-life log4j components which were remediated in a previous release of Flexera User Console. While ...

JdeGuzman by Level 4 Flexeran
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Change the Tomcat shutdown ports

You may experience an error regarding the Tomcat ports you have in use when running the User Console configuration wizard. This error can occur because another process you have on the server is using this port. When this occurs, an error like the bel...

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djudge by Level 4 Flexeran
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Data Platform URL Whitelist

The only URL required to be whitelisted by customers external firewalls for Data Platform is the following: http://tus50.bdna.com/ This URL is used to access the Technopedia catalog and download and complete catalog syncs in order to update the libra...

djudge by Level 4 Flexeran
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Technopedia Taxonomy

Category Group: 18 Category: 46 HW category : 12Software Category : 34 Subcategory: 260 Software Category : 200Hardware Subcategory : 60   Please find the attachment in this article to see full details of Technopedia's Taxonomy.     The list is up-...

AAlbert1 by Level 7 Flexeran
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