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Technopedia Taxonomy

Category Group: 17Category: 44Subcategory: 220SW Category: 167HW Category: 53 See attachments in this article to see full details of Technopedia's Taxonomy. - Technopedia Taxonomy - Category.xlsx - Technopedia Taxonomy - Category Group.xlsx - Te...

aalbert1 Flexera Aug 26, 2021

Data Platform Technopedia Technopedia Category

How to raise Content Requests through the Support Portal

This KB article describes the steps on how to raise requests for Content Services. Requests for data and content maintenance on the data Libraries are handled by the Content Support & Operations teams and involves (but is not limited to) the follow...

aalfonso Flexera Aug 13, 2021

Case Portal content How To Technopedia

How to extract the Input data using BDNA Normalize Extractor

This KB article is to document the steps on how to extract/zip the input data source in detail: 1. Open <Data Platform Installation Directory>/Data Platform/Bin/Extractor.exe 2. Import the extract config file by clicking the "Browse" button. 3. Comp...

gliu Flexera Jul 08, 2021

extract Extractor

Security Credentials Storage and Encryption in Data Platform

Summary This article discusses common questions in relation to where on the Data Platform servers are account credentials (i.e. user, password and server details) held or stored for connections to existing data sources and how they're encrypted. Q...

aalfonso Flexera Jun 04, 2021

Product & Release Info Question

Instructions to automate the process of running Tanium Standalone Extractor via command line

Please Note: This requires Data Platform version 5.5.40 1)Put the four files in a folder on the Data Platform Server. 2)Edit "ConsoleWithSimpleTaniumTask.config" with "Input Folder" and "ZipOutRule" values ("..\" in paths is pointing to the root fo...

by SimonEdwards Flexera Alumni Apr 29, 2021

Data Platform Data Platform extractor How To Tanium

How to change the log file size in both Data Platform and User Console server

Default Settings: For Data Platform/logs/*.log, the maximum file size is set to 10 MB by default. For User Console/Logs/*.log, the maximum file size is set to 2 MB by default. The Rollover value is 100 by default. When the log file size exceeds...

gliu Flexera Apr 27, 2021

log size

Clean old data from Analyze Reports

Symptoms: There are some data entries in reports which come from an old inventory. Diagnosis: Adding Inventory fields to the reports, like INV ID, INV Date, etc., then confirm if the unwanted data is from old inventory. If the data comes from th...

gliu Flexera Apr 14, 2021

Analyze dirty data Normalize old data

Inventory Deletion fails due to Database lock issue

Symptoms: 1. Deleting Normalize Inventory via Admin Console UI -> Inventory fails. 2. Run below SQL statement to delete Inventory via BDNA_PUBLISH database will fail with below error: -- SQL Statement EXECUTE PUBLISH_CLEARDATA @inv_id = 284738196, @...

gliu Flexera Mar 23, 2021

lock Normalize

Normalize task fails with deadlock error

Symptoms: Normalize task fails with deadlock error: 2021-03-08 17:23:55,752 0 ERROR BDNA20210305006031_CPU System.Data.SqlClient.SqlException (0x80131904): Transaction (Process ID 57) was deadlocked on lock resources with another process and has bee...

gliu Flexera Mar 23, 2021

deadlock mapping Normalize

Normalize task keeps failing at Analyze Step or Normalize performance slow down significantly

Symptoms: Normalize task timeout at Analyze ETL step Normalize task takes much longer than before Diagnosis: Please make sure “Keep History” is disabled Run below SQL query in BDNA_PUBLISH database, it will return a huge number -select count(*)...

gliu Flexera Mar 04, 2021

ETL Normalize timeout

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