Symptoms: Applying 5.5.51 or higher version patches failed with the below errors - In the User Console/Logs/Updater.log or Data Platform/logs/Updater.log, you will see the below errors- 2022-04-14 08:41:00,133 0 ERROR Error occurred while executin...
*This script needs to be run in the Flexera integration application scope. 1. Navigate to "Flexera Integration", and underneath "Advanced", you should be able to see "Fix Scripts". Please click on "Fix Scripts". 2. You will then see "Execute Clean-up...
Summary This article discusses common questions in relation to where on the Data Platform servers are account credentials (i.e. user, password and server details) held or stored for connections to existing data sources and how they're encrypted. Q...
Included in the 5.5.66 Data Platform patch release is a CSV/Excel extractor that can extract data from a predefined input spreadsheet and convert it into a BDNA consumable zip file. IMPORTANT: If the running platform is missing Microsoft Office, th...
Affected Version: The timeout feature was introduced in 5.5.4 and broke in 5.5.10. Now it got fixed in 5.5.31 release. The default timeout value is 9999. Here are the steps to update the value for timeout session. Solution:1. Please make sure the ...
Technopedia manufacturer tier 1 and tier 2 list as of June 2023 Tier 1: 62 manufacturersTier 2: 80 manufacturersTier 1 & 2: 142 manufacturers TierManufacturerManufacturer ID1Acer America43231Adobe10161220831Agilent Technologies44321Amazon149388631Apa...
Title: How to change the Tomcat shutdown portsIntroduction: You will most likely see an error in the User Console either when trying to load the User Console or when running the User Console configuration wizard - usually this happens at the 'Initial...
This KB article is to document the steps on how to extract/zip the input data source in detail: 1. Open <Data Platform Installation Directory>/Data Platform/Bin/Extractor.exe 2. Import the extract config file by clicking the "Browse" button. 3. Comp...
The only URL required to be whitelisted by customers external firewalls for Data Platform is the following: http://tus50.bdna.com/ This URL is used to access the Technopedia catalog and download and complete catalog syncs in order to update the libra...
1. Please navigate to the the 'Retrieved Update Sets' section. 2. Please scroll all the way to the bottom of the page, until you find 'Related Links'. Underneath this, you will see "Import Update Set from XML". Please click this. 3. From here, ...
Category Group: 18 Category: 46 HW category : 12Software Category : 34 Subcategory: 260 Software Category : 200Hardware Subcategory : 60 Please find the attachment in this article to see full details of Technopedia's Taxonomy. The list is up-...
Introduction: The purpose of this article is to explain how to use the “Update User for Flexera Data Import” Fix Script in order to get the Integration user for all the inserts/updates of records by the Flexera Scoped application. Pre-requisites: 1) ...
Title: Filters do not copy over from Analyzer reports to Interactive reportsIntroduction: When creating an Analyzer report with some filters, if this is opened in an Interactive report, sometimes some filters will not copy over and will need to be ma...
After data normalization, a results file is generated as one of the steps in the normalization process. The queries used to generate these files are located here: <Data Platform install directory >\Reports\Default\DISC\ In order to run the queries y...
After data normalization, a results file is generated as one of the steps in the normalization process. The queries used to generate these files are located here: <Data Platform install directory >\Reports\Default\DISC\
By default, the unmatched files after data normalization get deleted automatically following a Technopedia Catalog Sync. Below are steps to not delete the unmatched file by default:1)Stop the Flexera Data Platform service 2)Open the file "Data Platf...
Summary"Create Windows Service Failed" while running Analyze User Console Config WizardSynopsisRe-running the Analyze User Console config wizard on 5.3.2 fails with the below error: Create Windows service failed at the step : "Start BDNA User Consol...
Content releases bring new updates to Flexera applications which allow customers to maintain or expand their ability to manage changes in their inventory and asset data. Clarity on what the updates contain, what improvements or enhancements they bri...
Title: .Net Framework 4.72 RequirementScenario: If after upgrading to 5.5.60 or higher and you cannot proceed on the User Console configuration wizard with the error message "Connect attempt to Data Platform service failed" - Please upgrade to .Net F...
In the Administration Console, the ServiceNow normalize job will fail immediately with the error "New Export cannot be started" if the MID Server is not set up correctly in ServiceNow. This can occur if the MID Server is not selected or the MID Serv...
