Data Platform Knowledge Base | Flexera Community Support

Failed to apply 5.5.51 (or higher version) patches for both User Console and Data Platform

Symptoms: Applying 5.5.51 or higher version patches failed with the below errors - In the User Console/Logs/Updater.log or Data Platform/logs/Updater.log, you will see the below errors- 2022-04-14 08:41:00,133 0 ERROR Error occurred while executin...

.NET Framework 4.7.2 requirement for Data Platform and User Console for patchset 5.5.60 and higher

To avoid errors, anyone on Data Platform or User Console patchset 5.5.60 or later should update to .NET Framework 4.7.2. You can download this version from Microsoft here: Download .NET Framework 4.7.2 If .NET Framework is not updated to 4.7.2, the U...

How to upgrade to the Flexera Integration App 5.0.854

Important: If you are upgrading the Flexera Integration app from a version prior to 5.0.854, then you must follow one of the two instruction sets below. Upgrade without cleanup of the custom columns in CMDB_CI table in ServiceNow Requ...