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Minor Security Patch: Update Required

We have identified and addressed a minor security issue in the User Console installer bits with version 5.5.66 build 4008. The installer includes end-of-life log4j components which were remediated in a previous release of Flexera User Console. While ...

JdeGuzman by Level 3 Flexeran
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Diagnostics Tool Plan B

If the Diagnostics tool is not working to extract all necessary log files, please gather all logs below: C:\Program Files\BDNA\Data Platform\log C:\Program Files\BDNA\User Console\Logs C:\Program Files\BDNA\Data Platform\TAPI C:\Program Files\BDNA\D...

htrevor819 by Level 4 Flexeran
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Invalid analyzer license

Symptoms: The User Console configuration wizard throws the error "invalid license" when trying to upload a valid analyzer license. Solution: Manually remove the files with “5.2.0.0..” from the license-installer folder: C:\Program Files\BDNA\User C...

files to delete.png
htrevor819 by Level 4 Flexeran
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Date string syntax "dd/mm/yyyy" is invalid

Issue: Interactive reports created before v5.5.22 which contained a filter on column 'HW EOL DATE (calc)' or 'SW EOL DATE (calc)', cannot be opened on v5.5.22 Error:  Date string syntax "xx/xx/xxxx" is invalid Cause: Following columns were in string...

editFilter.PNG afterEdit.PNG
blalvani by Flexera Alumni
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How to show Hidden reports in v 5.5.26

Default Report Changes in 5.5.26: Some out of the box reports are now hidden by default starting v 5.5.26 Reason: We have added some enhanced additional reports in v 5.5.26. Not all old reports may be required by each customer and hence, these are d...

blalvani by Flexera Alumni
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