Title: .Net Framework 4.72 RequirementScenario: If after upgrading to 5.5.60 or higher and you cannot proceed on the User Console configuration wizard with the error message "Connect attempt to Data Platform service failed" - Please upgrade to .Net F...
If the Diagnostics tool is not working to extract all necessary log files, please gather all logs below: C:\Program Files\BDNA\Data Platform\log C:\Program Files\BDNA\User Console\Logs C:\Program Files\BDNA\Data Platform\TAPI C:\Program Files\BDNA\D...
Scenario: Normalize fails with error - BDNA User Console logon not authorized as service administrator All test connections to data sources and User Console test OK. User Console Configuration wizard completes successfully. Bdna.log : ERROR System.R...
Symptoms: The User Console configuration wizard throws the error "invalid license" when trying to upload a valid analyzer license. Solution: Manually remove the files with “5.2.0.0..” from the license-installer folder: C:\Program Files\BDNA\User C...
Description 5.5.56 is throwing off LDAP settings and causing issues in the Data Platform and User Console configuration wizards shown by the screenshots below: -- The "Certificate Import" button is missing on the LDAP setting page-- When clicking ...
When exporting reports in the User Console there is no indicator on the UI that export is in progress. A customer may think something is not working properly and may accidentally trigger multiple exports at once. This is especially important to kn...
Starting version 5.5.30, the Software Vulnerability columns are hidden by default in Analyzer and Interactive reports.If you need to use these columns in your User Console reports, they need to be enabled explicitly. NOTE : The Software Vulnerabilit...
Issue: Interactive reports created before v5.5.22 which contained a filter on column 'HW EOL DATE (calc)' or 'SW EOL DATE (calc)', cannot be opened on v5.5.22 Error: Date string syntax "xx/xx/xxxx" is invalid Cause: Following columns were in string...
Default Report Changes in 5.5.26: Some out of the box reports are now hidden by default starting v 5.5.26 Reason: We have added some enhanced additional reports in v 5.5.26. Not all old reports may be required by each customer and hence, these are d...
Symptoms: (Please read ALL carefully) 1)Getting the below error (error attached) while configuring the User Console after updating the service account password. 2)Data Platform configuration wizard was completed successfully. The new password was...
Issue: Unable to export User Console reports into a CSV file or Excel file. The file is downloaded as default.html instead of a CSV report or Excel file report. Root Cause: This is an issue with the Pentaho java script in 8.3.0.6 This issue has b...
Symptoms: 1)The data (Software or hardware) can be searched using the User Console search box. Example: 2)However it is missing from Technopedia Software table in Analyzer reports Example: Reason: The last modified date of the data entry in qu...
Issue: Unable to Start User Console Service while running User console Config Wizard. The startup time exceeds the default timeout and fails with error: ERROR BDNA.NormalizeBI.Setup.SetupException: BDNA User Console service startup failed. ERROR Ins...
Symptoms: After applying the 5.5.20 patch, the User Console UI is not accessible through IE/Edge browser. There is no error message on the User Interface, but it appears as though the user was logged in for just a second and the page refreshed back ...
Behavior:Customers can login to Data Platform Admin UI as usual.However , with User console the below error page is received:We have observed this on patch 5.5.15 Resolution:In <Data Platform Install directory>/Conf/Norm.configuration.config file:Upd...
Issue: Customers receive an error "Specific user account has no candidate group for the Management Group" when configuring User Console v5.5.13 This issue has been reported in the following scenario: 1)LDAP Authentication is used. 2)Customer license ...
