Some users may be experiencing issues when trying to access customer resources like the Case Portal or the Product Licensing Center. Our team is aware of the issue and is working to resolve it. Click here for more information.
If we have a custom field in FNMS on a piece of Software. Will that custom field be available / brought over into Data Platform during a Normalization?
For example. We want to assign a "Department Name" to a piece of software discovered in FNMS. When we run EOL reports in Data Platform can we access that custom field to add to the report?
Thanks
‎Oct 14, 2022 02:35 PM
No it won't.
Probably the easiest way to get that is to create a separate 'mashup' connection.
1) Export a FNMS report showing the ARL number, your custom "Department Name"
2) Create a simple mashup in Data Platform, using the ARL number as the key.
j
‎Oct 16, 2022 05:56 PM
No it won't.
Probably the easiest way to get that is to create a separate 'mashup' connection.
1) Export a FNMS report showing the ARL number, your custom "Department Name"
2) Create a simple mashup in Data Platform, using the ARL number as the key.
j
‎Oct 16, 2022 05:56 PM
Thank you Jason.
I noticed by default the arl does not seem to be populating in the User Console after a normalization process. When I seclect ARL ID from the field selection it's blank for all software. Any ideas?
‎Oct 18, 2022 09:07 AM
@GDPaulB , I just checked my test instance of Data Platform and confirm that I am seeing what you are: The 'ARL ID' is not populated, in fact none of the fields under 'Flexera Software ARL' seem to be populated.
Technopedia is updated and recent, and Data Platform has normalised with no issues. Not sure if this is an issue with the product, the library or what.
I suggest raising a case for this.
In my original suggestion I just looked at the available keys in the simple mashup wizard, and ARL was one of them.
j
‎Oct 18, 2022 06:51 PM
I think ARL information is only included in the Technopedia data you receive if there is an appropriate condition added to your Technopedia license which is not necessarily included by default.
If you want to have this data (and are entitled to it) then contact your Flexera account manager or Flexera Support to request it.
‎Oct 18, 2022 07:31 PM
I'll do that too. thanks Chris.
j
‎Oct 18, 2022 07:33 PM
Update: raised a support case to request this, and got a reply back in a few days that changes have been made to the license, and to update Technopedia.
After I did so, I now see detail in the various fields under the 'Flexera Software ARL' section, including ARL ID.
No changes are needed on your Data Platform instance, other than just updating Techopedia.
‎Oct 24, 2022 10:20 PM
Thank you Jason! Do you happen to know if there were any changes to your license required for this update? I currently have a case open as well for this issue and they're looking at our license level to ensure its available.
‎Oct 25, 2022 08:08 AM
The case said that the 'Orders Team' had to make a change to the license, and to then update Technopedia. That's all.
j
‎Oct 25, 2022 05:34 PM