App Broker Knowledge Base

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Knowledge Base Articles

Approval being routed to the wrong approver

If the approval process is consistently being routed to the wrong approver, then it is likely that the expected approver has the "Out of office" checkbox selected under the Profile tab in App Broker. The following screen capture shows this setting: ...

OOO.png
CharlesW by Level 12 Flexeran
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How to bypass the Flexera Gateway

Summary:  Bypassing the Flexera gateway can make the intergration between App Broker and FNMS simpler on occasstion Synopsis: This article will explain how to bypass the gateway and reasons not to bypass the gateway Discussion: As stated earlier the...

dpiarowski by Level 4 Flexeran
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Collection Inserts becoming very slow or not inserting at all with error similar to "FAILED to insert Machine <machine name> for catalog..."

Summary:  Collection Inserts becoming very slow or not inserting at all with error similar to "FAILED to insert Machine <machine name> for catalog..." Synopsis: This article explains what can slow  down or stop collection inserts and how to resolv...

dpiarowski by Level 4 Flexeran
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App Portal / App Broker Feature Matrix

See the PDF in the Attachments section below for a feature matrix of App Portal / App Broker. The matrix lists features and the deployment technologies and ITSM systems that those features support. To view release notes, see the following: App Porta...

GregBirk by Technical Writer
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Issues Resolved in App Portal/App Broker 2018 R1

SummaryThis article provides a list of issues resolved in App Portal/App Broker 2018 R1 versionSynopsisThis article provides a list of issues resolved in App Portal/App Broker 2018 R1 version. DiscussionApp Portal 2018 R1 version includes the followi...

saleman by Level 6
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