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App Broker Forum

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Solved Visibility Rules

I'm trying to limit the # of applications that appear in the Software catalog to only those apps that a given user is entitled to download/install.I've unchecked "Is enabled?" on the Global Tab> Global Options.  Assuming this would remove the applica...

AppPortal application images

when importing an image to place with an icon in the AppPortal software catalog, why are we limited to JPG, PNG, GIF files?   Is there any plans from Flexera to change this ?Typically, tools (such as SCCM) are able to extract the icon image from the ...

Compliance Management Tab Missing

A customer wants to start testing Reclamation, but when I look at their App Portal environment the Compliance Management tab is missing on the left hand side of the tool. When I looked they had just connected to FNMS. Does it take some time after con...

Remove and Add to collection to get SCCM package to run

Having issues with several SCCM packages where they will not initiate until you remove them from the Collection Membership and add them back in the Status tab of the request.They will eventually kick off but it is hours to days and reboots later.What...

PBolles by • Level 6
  • 1140 Views
  • 2 replies
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Solved App Broker / SCCM Deployments

Packages that have a UNC script on the front are hanging on reinstalls. The First request for the Catalog Item "PMI" (that did not have it before) works fine. Installs correctly and returns a Successful status with in the acceptable 3-4 minutes. Ther...

PBolles by • Level 6
  • 974 Views
  • 1 replies
  • 0 kudos

App Portal CollectionClean_Error.log

Collection and packages were removed on SCCM   (for an old item item), as the cleanup was not working correctly.Now App Portal is trying to clean the collection (for successful installs) and filling up 'CollectionClean_Error.log'.Don't see any option...

nalinih by • Level 6
  • 1662 Views
  • 6 replies
  • 0 kudos

Solved Uninstall selection by pass question template

When selecting Uninstall Action radio button on Catalog Item, is there a way to by-pass or turn off the question template or individual questions? They are not relevant to requesting an uninstall of the application.

PBolles by • Level 6
  • 1072 Views
  • 1 replies
  • 0 kudos

Solved Error on MAC when inserting to the collection

We have the JAMF integration and I've tested the settings and they are still valid.  When a machine is inserted to the collection the CasperCollectionInsert.log and the Request log have the following error.  Is this something with our set up on the G...

Solved Upgrade App Broker without ServiceNow connection in Dev

Beginning the upgrade process from 2018R1 to 2019R1 in dev, we had to reconnect ServiceNow to App Broker because it had been disconnected in that environment months ago. The customer would like to test the ServiceNow connection by executing and end-t...

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