About donald_helliwell

donald_helliwell · ‎Nov 18, 2020

We have an FNMS Cloud client that has been using the FlexNet inventory agent on Exadata systems for over 1 year now with no issues. They had all the same questions you have. Oracle claims that Oracle Linux is build from Red Hat Enterprise Linux and is 100% compatible. At that time FNMS 2019 R1 was the current version and that Linux agent version was installed on a test Exadata system. Again, there were no issues with the installation, the ability to correctly gather Oracle inventory, or issues with the Oracle databases. If the FlexNet agents are installed on other Oracle servers the DBAs will have the same experience with the agent on the Exadata system. There were no special considerations or alterations needed to gather inventory from these systems. It is always a good idea to test the agent install and inventory results on an Exadata test system. They can gain some experience and have a compfort level prior to a wider rollout to all Exadata systems.

donald_helliwell · ‎Nov 09, 2020

A client is asking how to remove the SAP button from FNMS? If so, how can it be done.

donald_helliwell · ‎Oct 23, 2020

The client requires some Windows workgroup servers to be inventoried. The agent has been installed. Communications with the beacon to download policy result in S107M858 error messages. The following network error occurred while retrieving the application: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider. These systems cannot be added to a domain to handle certificates. Other than not checking for certificates what options exist to enable system communication with the beacon in this environment?

donald_helliwell · ‎Oct 14, 2020

When a Windows FlexNet inventory agent is installed how often will it attempt to download policy before it stops trying? How many days will it actively make the attempt?

donald_helliwell · ‎Aug 18, 2020

Flexera's Gathering Inventory documents 2019 R2 and 2020 R1 now state: All de vice inventory gathered thr ough the Fle xNet inventory agent is identified in either of the f ollowing w ays depending on the v ersion of the Fle xNet inventory agent being used: • If the v ersion is 2019 R2 or later, the de vice inventory is identified b y a unique Ag ent ID tha t is cr eated on the de vice by the Fle xNet inventory agent. • For versions prior t o 2019 R2 , the de vice inventory is identified b y the c omput er name and domain name of the device. This being the case, can the FlexNet inventory agent still be included in a image for deployment to new systems? Will the individual systems get an individual agent ID and produce individual inventory records? Or will they all get the same ID which would result in not getting individual inventory from each of the systems?

donald_helliwell · ‎Jul 15, 2020

Does anyone have experience configuring the FlexNet Beacons and Inventory Agents to work with a NetScaler URL as the communication point for FlexNet inventory file uploads? The desired scenario consists of inventory traffic being sent to the NetScaler URL which then forwards the traffic to our two Beacon servers. We have been attempting to get this to work and it does to a degree. The FlexNet Inventory Agent installation package has been configured in the mgssetup.ini file to define the DEPLOYSERVERURL. Viewing the installation.log we do see it communicating to that URL and successfully downloading the policy. Reviewing the regkeys for the defined Download Settings we see the netscaler URL as being the Bootstrap Server 1 with the Beacon servers themselves listed also. However, the Upload Settings are only being set to the Beacon servers directly. We need the agent to point to the NetScaler connection since our internal policy requires all web traffic to go through the NetScaler. Making changes to policy is overwritten during the next policy update.

donald_helliwell · ‎Jan 17, 2020

We are preparing to do an AppBroker installation. The client has asked for details about why the App Portal service account needs EXECUTE permission on the SCCM site database. Would someone provide detail of what functions and store procedures are executed, what happens and why?

donald_helliwell · ‎Oct 28, 2019

Has anyone run across this error installing AppPortal 2019 R1? We have found the suggested helpnet article. Did the workaround work? Were additional steps required?

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