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Customize Notification Email

Is there a way to add official logos/images into the automatically generated notification emails that come from App Broker and go to end users? More specifically asking about the emails sent to users regarding reclamation.

(1) Solution

Under Site Management - Settings - Communication - Notifications  - Software tab you can edit the My Apps - Alert Notification and upload an image or header using the image manager and then add that image to the body of the email.  One additional step we had to do in our environment was go to the html tab of the notification and add the full path to the image.  By default it only has src="/ESD/Images/Customer/logo.jpg"  so we had to modify it to src="http://appportalserver/ESD/Images/Customer/IT_Store_header.jpg" otherwise the image wasn't downloaded when the email reached the client machine.

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(1) Reply

Under Site Management - Settings - Communication - Notifications  - Software tab you can edit the My Apps - Alert Notification and upload an image or header using the image manager and then add that image to the body of the email.  One additional step we had to do in our environment was go to the html tab of the notification and add the full path to the image.  By default it only has src="/ESD/Images/Customer/logo.jpg"  so we had to modify it to src="http://appportalserver/ESD/Images/Customer/IT_Store_header.jpg" otherwise the image wasn't downloaded when the email reached the client machine.