Hi, we are trying to customize the user information in App Portal to display a custom field called Cost Center in when placing an order for software it automatically pulls this information in. We have this in another system and we are wondering how we can pull info from other resources?
Dec 10, 2019 07:23 AM
Dec 10, 2019 07:54 AM
I've attached a custom web service which will lookup a column name in the SCCM DB for a given user name passed to the web service. This could be used for a question, or simply invoked as an action... It is really intended to illustrate how you might call into an external data source to get a value.. Another example of a web service which can be used for a "dynamic" question can be found in the web/ws folder under the App Portal install directory.. The file is named SampleQuestionAnswers.asmx. The following page in the help library provides a bit more information on the subject.. See Answers Tab.
Dec 10, 2019 08:04 AM
Dec 10, 2019 08:32 AM
Dec 10, 2019 08:58 AM
Dec 19, 2019 09:02 AM
Charles, sorry for the delay..we've been in touch with our rep Silvia Belcher who is working with you also. To answer your questions on the cost center in App Portal or SCCM is no but we do have the cost center info synced in FNMS as per the attached....is there no way to link this info into App Portal?
Jan 16, 2020 01:14 PM
Pulling the cost center FNMS should be possible, provided that the location in the FNMS DB could be found.. This would be cumbersome as the sql connection would have to be done as part of the custom web service.. It would be much more convenient if we can get SCCM to discover this attribute, and bring it in as part of the user discovery.. I'd guess that each user in your environment has a cost center defined for the user in AD, correct? If so, then I think that it should be easy enough to discover the attributed.. If you look at the screen shot below, which shows were to extend the AD user discover attributes, do you see the cost center attribute listed? Not sure what it will be named, because I think that it may be a "custom" attribute in AD..
Note that i've already created a web service which can be used to add a note to a request, but I need to know where to get the cost center from... if we can get this discovered in SCCM, then it should be an easy enough task to sync this into the App Portal DB.
Jan 16, 2020 01:43 PM
Jan 16, 2020 05:10 PM
Dec 10, 2019 09:09 AM - last edited on Dec 19, 2019 12:24 PM by jdempsey
Dec 13, 2019 02:42 PM