About HPNZNB

HPNZNB · ‎Dec 23, 2020

Thanks a lot for the information!

HPNZNB · ‎Dec 17, 2020

Hello experts, We imported laptop inventories from SCCM database. And we would like to find the number of devices that have Acrobat DC 2015 installed for each edition (Pro or Standard). In FNMS installed application page it only shows we have over 5000 Acrobat DC (2015) Classic installed. The Acrobat DC 2015 has edition value(Professional or Standard) in SCCM. Anyone know why both of them are regarded as 'Acrobat DC 2015 Classic' after imported to FNMS. Thanks.

HPNZNB · ‎Oct 21, 2020

Hello All, I have question about the number of servers licensed. The 2775 is the number of servers that we can manage using our FNMS license. Is the 2331 the number of active servers we have agent installed plus number of VM hosts? We didn’t installed agent on VM hosts, the VM host are imported from VMware infrastructure task. Is it necessary to make VM hosts to consume the license? Thanks!

HPNZNB · ‎Oct 21, 2020

Thank you all for the information. After talked with our domain migration project team, we found a way that maybe works. I would like to check with you all to see if it possible. Can we create the CNAME record that point to a-record of new Windows server 2019 (new FQDN)? The change is on the DNS server end. Do you think this can resolve the problem? Do I need to apply new SSL certificate on each servers for agent? Thanks a lot!

HPNZNB · ‎Aug 25, 2020

Hi Chris, The query that you provide has been applied in FNMSCompliance database, but I still see there are lots of file paths that doesn't exist in server in evidence tab for java.exe. Here is the screenshot for one server's file evidence. The result I got from running SQL query only showing file path that highlighted. How about other file paths for java.exe? I attachment is the query I run in FNMSCompliance. Thanks!

HPNZNB · ‎Aug 24, 2020

Hi Chris, We only generates file path or Oracle, not sure if other publisher has same issue. Thanks for the query. Can this query fixed the issue right away or need to wait for another fresh NDI file from agent and reconciliation? Thanks!

HPNZNB · ‎Aug 20, 2020

Hello Chris, Thanks for the query and the explanation! We are using FNMS 2019 R2 on-premises. On the 'Evidence' tab when viewing an inventory device, it shows lots of Java components installed under C:\Program Files (x86)\Java\…., but there is no java installed in the server, and the folder 'Java' doesn't exist there. This happened on most of servers. Is this a bug? Thanks!

HPNZNB · ‎Aug 20, 2020

Hello Experts, I have couple questions about the file path for application discovered. I need to run a report for all Java installations with their file path for each server. We found lots of paths that it has identified on the C:/ drive are not physically there. The Flexera full agent was installed on Windows and Linux servers. 1. Are the value of 'File Path' in ImportedFileEvidence table and the 'File Path' in Discover ed Evidence -File evidence view in FNMS are same? 2. I found some file evidences have file path in the SQL table but not in Discovered evidence view. How can I find the file path queried in SQL in the FNMS Console? 3. What is the best way to get accurate file path information for each server for a specific application? Thanks a lot!

HPNZNB · ‎May 29, 2020

Hello Experts, Our FNMS is 2019-R2 On-Prem. I would like to check if we have latest EOL library imported. EOSL-Recognition.log shows below: ------------------------------------------------------------------------------------------------------------------------ 5/26/2020 11:13:57 AM :D:\ProgramData\Flexera Software\FlexNet Manager Platform\DataImport\ArlContent\EOSLStagingSoftwareTitleData.dat: successful extraction! 5/26/2020 11:13:57 AM :EOSL update is ready to be executed. This process may take from several minutes to several hours. 5/26/2020 11:13:58 AM :Detecting and updating existing EOSL dates 5/26/2020 11:13:58 AM : 5/26/2020 11:13:58 AM :*********************************************************************** 5/26/2020 11:13:58 AM :Database collation is: SQL_Latin1_General_CP1_CI_AS 5/26/2020 11:13:58 AM :This EOSL (version 357) is already installed. Updating will not be done. 5/26/2020 11:13:58 AM : 5/26/2020 11:13:58 AM : 5/26/2020 11:13:58 AM :The command: sqlcmd.exe -S ZNWDBCDP05052V -d FNMSCompliance -b -i "D:\ProgramData\Flexera Software\FlexNet Manager Platform\DataImport\ArlContent\EOSLUpdate.sql" -E 5/26/2020 11:13:58 AM :was executed. Please check the log for possible error messages. ----------------------------------------------------------------------------------------------------------------------- In the FNMS System Health Dashboard, the version of SKU library is 454 and the version of PURL is 450. Does the log state we have imported the latest EOSL (version 357) in FNMS? Should the version EOSL library be same as the version of PURL Library? Is the EOSL log file in temp folder only place that I can check if it imported successfully? Thanks!

HPNZNB · ‎May 12, 2020

Thanks for the reply! The new domain and old domain will trust each other. Also we will upgrade the FNMS 2018 R1 to 2019 R2 (on-Prem) use the new service account in the new domain. The App server , Beacon server and all agents use port 443 to talk. the FQDN of the beacon will be changed, maybe the IP address of the beacon will keep same. Is there a specific solution for this? Very appreciate!

HPNZNB · ‎May 11, 2020

Hello Experts, We are running a domain migration project for all servers. Flexera servers (App, beacon, database) and monitoring servers will migrated to a new domain. Now. we have over 2000 server installed the Flexera agent and talk to beacon properly. Will all these servers still talk to beacon after the domain is changed? Thanks!

HPNZNB · ‎Apr 08, 2020

Thanks!

HPNZNB · ‎Apr 07, 2020

Hello experts, We have a SCCM connection to import laptops to FNMS (2018R2 on-prem). Recently I found the last inventory date of all inventories from SCCM is 3/5/2020. The SCCM was imported and reconciled successfully everyday. Is there anything I need to check in SCCM database? Thanks!

HPNZNB · ‎Mar 05, 2020

Hello Experts, Does anyone if there is a way to export installed application date from SNOW to FNMS on-prem? Thanks a lot!

HPNZNB · ‎Feb 25, 2020

Hello Experts, We are running FNMS 2018 R1 on Premise, and the full agent version is 2018 R1. I have couple questions about the usage tracking by using full agent. Can Flexera agent track usage for all applications (all publishers) ? We found there were lots of application from VM servers' usages =0. Does this mean these applications haven't been used within three months? Or Some of them couldn't be tracked by the agent? Should we trust this usage data from full agent? The usage feature was enabled. ; If set, allows shortcuts to be installed. ;SHORTCUTSNOINSTALL = 0 ; If set, usage agent is disabled USAGEAGENT_DISABLE = False ; If set, web usage is enabled ;WEB_USAGEAGENT_ENABLE = True Thanks for your help.

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Re: Question of the 'Acrobat DC 2015' in installe...

Question of the 'Acrobat DC 2015' in installed ap...

Number of servers licensed

Re: Flexera Agent for server domain migration

Re: FilePath

Re: FilePath

Re: FilePath

FilePath

End of lif library update checking

Re: Flexera Agent for server domain migration

Flexera Agent for server domain migration

Re: Last inventory date of laptops from SCCM

Last inventory date of laptops from SCCM

Is there a way to export installed application fro...

Usage tracking from Flexera Agent

Re: Question of the 'Acrobat DC 2015' in installe...

Question of the 'Acrobat DC 2015' in installed ap...

Number of servers licensed

Re: Flexera Agent for server domain migration

Re: FilePath

Re: FilePath

Re: FilePath

FilePath

End of lif library update checking

Re: Flexera Agent for server domain migration