Hello Experts,  I have a question about the version of SQL server.  In FNMSCompliance database, we found there multiple versions of SQL servers installed on one server.  The  "assigned application" and "external file path" shows the server has SQL 2018,2012, 2014, 2016. But in the FNMS page we only see SQL 2012 installed on this server.  How does Flexera recognize the version of SQL based on several raw files?      Thanks, ... View more

Hello experts,  I have a question about mapping old beacon to new environment new domain.  We installed new FNMS (2020 R2 on Prem) on servers under domain B with service account B\svc-flexera .  Our current FNMS is 2019 R2 under domain A with service account A\svc-flexera. I mapped the current beacon to the 2020 R2 but got this error " "  Should we run the current beacon with new service account B\svc-flexera?  If the domain B account couldn't added on domain A servers, is there any other way to fix this?   Thanks a lot!  ... View more

Hello experts, We imported laptop inventories from SCCM database. And we would like to find the number of devices that have Acrobat DC 2015 installed for each edition (Pro or Standard). In FNMS installed application page it only shows we have over 5000 Acrobat DC (2015) Classic installed. The Acrobat DC 2015 has edition value(Professional or Standard) in SCCM. Anyone know why both of them are regarded as 'Acrobat DC 2015 Classic' after imported to FNMS.   Thanks.   ... View more

Hello Experts, I have couple questions about the file path for application discovered.  I need to run a report for all Java installations with their file path for each server. We found lots of paths that it has identified on the C:/ drive are not physically there. The Flexera full agent was installed on Windows and Linux servers. 1. Are the value of 'File Path' in ImportedFileEvidence table and the 'File Path' in Discover ed Evidence -File evidence view in FNMS are same? 2. I found some file evidences have file path in the SQL table but not in Discovered evidence view. How can I find the file path queried in SQL in the FNMS Console? 3. What is the best way to get accurate file path information for each server for a specific application?   Thanks a lot! ... View more

Hello Experts, Our FNMS is 2019-R2 On-Prem. I would like to check if we have latest EOL library imported. EOSL-Recognition.log shows below: ------------------------------------------------------------------------------------------------------------------------ 5/26/2020 11:13:57 AM :D:\ProgramData\Flexera Software\FlexNet Manager Platform\DataImport\ArlContent\EOSLStagingSoftwareTitleData.dat: successful extraction! 5/26/2020 11:13:57 AM :EOSL update is ready to be executed. This process may take from several minutes to several hours. 5/26/2020 11:13:58 AM :Detecting and updating existing EOSL dates 5/26/2020 11:13:58 AM : 5/26/2020 11:13:58 AM :*********************************************************************** 5/26/2020 11:13:58 AM :Database collation is: SQL_Latin1_General_CP1_CI_AS 5/26/2020 11:13:58 AM :This EOSL (version 357) is already installed. Updating will not be done. 5/26/2020 11:13:58 AM : 5/26/2020 11:13:58 AM : 5/26/2020 11:13:58 AM :The command: sqlcmd.exe -S ZNWDBCDP05052V -d FNMSCompliance -b -i "D:\ProgramData\Flexera Software\FlexNet Manager Platform\DataImport\ArlContent\EOSLUpdate.sql" -E 5/26/2020 11:13:58 AM :was executed. Please check the log for possible error messages. ----------------------------------------------------------------------------------------------------------------------- In the FNMS System Health Dashboard, the version of SKU library is 454 and the version of PURL is 450. Does the log state we have imported the latest EOSL (version 357) in FNMS? Should the version EOSL library be same as the version of PURL Library? Is the EOSL log file in temp folder only place that I can check if it imported successfully?       Thanks! ... View more