Solved: The Flexera Inventory Docker Monitor service terminated unexpectedly.

HPNZNB · ‎Jul 24, 2023

Hello Experts,

We found almost all Flexera agents on our servers were having 'The Flexera Inventory Docker Monitor service terminated unexpectedly' issue. The version of agent is 2020R2.

Please see attached screenshot. These entries are consuming large amounts of the logs making it more difficult to troubleshoot other issues.

Thanks,

Peng

ChrisG · ‎Jul 24, 2023

This is likely related to the following known issue, which can be mitigated by using a newer agent version: Known Issue: Usage agent on Windows generates excessive logging related to the Docker monitor service (IOJ-2181680).

Also be aware that it is recommend that all agents older than the 2021 R1 version be upgraded as soon as possible to remediate to the following vulnerability: FlexNet Inventory Agent and Inventory Beacon Vulnerability Update IOJ-2210678.

(Did my reply solve the question? Click "ACCEPT AS SOLUTION" to help others find answers faster. Liked something? Click "KUDO". Anything expressed here is my own view and not necessarily that of my employer, Flexera.)

View solution in original post

ChrisG · ‎Jul 24, 2023

This is likely related to the following known issue, which can be mitigated by using a newer agent version: Known Issue: Usage agent on Windows generates excessive logging related to the Docker monitor service (IOJ-2181680).

Also be aware that it is recommend that all agents older than the 2021 R1 version be upgraded as soon as possible to remediate to the following vulnerability: FlexNet Inventory Agent and Inventory Beacon Vulnerability Update IOJ-2210678.

(Did my reply solve the question? Click "ACCEPT AS SOLUTION" to help others find answers faster. Liked something? Click "KUDO". Anything expressed here is my own view and not necessarily that of my employer, Flexera.)