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Reassingn Site

How do we reassign a site to the clients?
We had all clients in one site, but we decided to split the clients into their deparments.
So when the client is installed the --group parameter is set to the site name.
When I look in the registry the correct site / groupname is saved, but in the webinterface the client still shows up under the old site.
We are using the latest agent

Thanks for your help.

(1) Reply
By Level 4 Flexeran
Level 4 Flexeran

Hi @mminini 

You should be able to reassign the sites using the registry, could you please follow the below:
Groupname appeared in singlehost agent after these steps:

1. Go to settings and check stop site update.

2. Added the group name in location Registry location “Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Secunia\CSI Agent”

3. Add the log location to generate csia agent service logs

- to create a agent service log, Add the log file in imagePath in the registry location Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Flexera Corporate Software Inspector Agent.

4. Restart Flexera Corporate Software Inspector Agent from services.msc and make sure in log file groupName should be the one which you have provided in step 2.

5. Wait for the completion of first scan. Check Single host scan for the scan result.

I added a couple of extra steps to add logging to review if the site does not change.

Kind Regards,