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An issue can occur when using the Type 3 inspection type in Software Vulnerability Manager (SVM). Because this is a comprehensive scan, the scan data can become too large to be uploaded to the Software Vulnerability Manager Server.

When this occurs, you may experience the following symptoms:

  • Some SVM Agents are not delivering scan results
  • Hosts are reachable and meet the system requirements
  • The following error is shown in the error log:  GET /csi/api/?action=status&status_id=Error: 300. Server returned error when processing results

To correct this issue, you can change the Inspection Type to either Type 1 or Type 2. The Type 2 scan is the default and is recommended. A Type 3 scan is more thorough and detects file name changes by comparing the file's metadata. If required, Type 3 scans can be scheduled at monthly intervals. For more details on each inspection type, see Scan Types.

 Change the Inspection Type setting

  1. Navigate to Scanning > Scans Via Local Agents > Single Host Agents.
  2. Right-click on a host and select either Edit Configuration for a single host or Edit Site Configuration for all hosts within the selected site.

edit host agents.png

  1. Under Inspection Type, select Type 1 or Type 2. The default, Type 2, is recommended.

agent configuration.png

The changes will take effect at the next check-in. The agent will scan the host using the Type 1 or Type 2 method, reducing the scan data size.

Learn more

SVM Agent Scan Types Inspection Explained

SVM Agent Logging

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Last update:
‎Jun 27, 2024 01:55 PM
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