Foundation / CloudScape Knowledge Base

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Knowledge Base Articles

Economics report utilization

Question: How utilization information is calculated in the Economics report: Answer: Utilization is calculated using the 95th percentile. The platform will remove the top 5% of utilization to eliminate spikes that will influence the average. This ca...

Multiple Language Support

Question: Can Cloudscape support discovery of multilingual Operating System ?   Answer: The Cloudscape platform can support a single language per environment. If the codec value is set to a value other than the RN150 default value, then you will see...

RCharette by Level 9 Flexeran
  • 565 Views
  • 0 comments
  • 1 kudos

Discovery Scan Time

Question: How long will it take for a Discovery scan to complete? Answer: A Discovery scan take anywhere from a couple of minutes, to a couple of days, or longer in some cases to complete. Completion time will be dependent on the number of subnets, ...

mjamison by Flexera Alumni
  • 687 Views
  • 0 comments
  • 0 kudos

Discovery Process

Question: How does the device Discovery process work? Answer: During the Discovery process, the RN150 virtual machine will use ICMP to verify a device is responsive. Once a reply is received, it will then check if WMI, SSH or SNMP ports are open. De...

mjamison by Flexera Alumni
  • 689 Views
  • 0 comments
  • 0 kudos

Supported web browsers

Question: Which web browser should I use when navigating the Portal? Answer: We have found that web browsers such as IE or Edge can be buggy with our Platform and may not properly work from time to time.  For this reason, we recommend and support th...

mjamison by Flexera Alumni
  • 424 Views
  • 0 comments
  • 0 kudos

Linux Version Detail

Question:How does the RN150 collect Linux Version Detail? Answer:The RN150 will collect the contents of /etc/os-release, specifically the value of PRETTY_NAME. If that fails, next the RN150 will proceed to attempt /etc/oracle-release and then /etc/re...

mjamison by Flexera Alumni
  • 457 Views
  • 0 comments
  • 0 kudos

Validate Credential return status

Question:What do the different status returns mean when running the Validate Credential feature?   Answer:EXPLORATORY - This is a command run to see if these devices/directories exist. These are not required by the product but rather account for new...

mjamison by Flexera Alumni
  • 408 Views
  • 0 comments
  • 1 kudos

Cloudscape - Cannot Request Rescan

Question:I clicked end assessment and now I cannot request a rescan. How do I restart the scan? Answer:Please note that selecting End Assessment will cause RN150 appliance to stop collection and no further scans can be selected. Typically, the user ...

RCharette by Level 9 Flexeran
  • 438 Views
  • 0 comments
  • 0 kudos