Jul 20, 2022 01:26 PM
A lack of historical data about license entitlements is a very common challenge for organizations who are looking to put a new program in place to manage software entitlements. Some tactics to consider to handle this are:
In terms of actually creating license records in the system to represent entitlements which have an uncertain foundation, you may want to use the license creation wizard which allows you to search for and select between different license models that are available in the PURL for a specific application.
You're on the right track wrt processing a purchase with a SKU that is recognized as only including maintenance: this extends details such as maintenance coverage dates/versions, and does not affect entitlements.
Jul 22, 2022 12:55 AM