Known Issue: "Agent Installed" flag on discovered device records may appear as "No" even if the agent is installed (IOJ-1805992)
Known Issue: "Agent Installed" flag on discovered device records may appear as "No" even if the agent is installed (IOJ-1805992)
Summary
The Agent installed column shown on the Discovery & Inventory > Discovery >All Discovered Devices page may show the value "No" even if the FlexNet inventory agent application has been recognized as installed on a device.
Fix details
This issue has been fixed by correcting a logic error affecting calculation of the value shown in the Agent installed column. Incorrect values will be corrected after upgrading to FlexNet Manager Suite 2020 R2 or later On Premises once daily batch processes have successfully executed after the upgrade is completed.
Fix status
This issue has been fixed in the following FlexNet Manager Suite releases: 2020 R1.1 / Sep 2020 (Cloud), 2020 R2 (On Premises)
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