Hi,
I am wondering where the 'Short description' comes from in the History tab of an asset?
Cannot find any explanation in documentation
‎Oct 22, 2019 06:31 AM
A reference to a change in the "Short Description" field on the History tab of an asset is referring to a change in the field called "Name" on the "General" tab of an asset record.
‎Oct 22, 2019 06:49 AM
‎Oct 22, 2019 06:58 AM
A common mistake is to configure a business adapter that sets the Name (aka "Short Description") field on asset records that are associated with inventory device records. The Name field on asset records associated with inventory device records is tied to the hostname of the inventory device - so if you have a business adapter (or some other process) that sets the name to a different value then the inventory import process and your business adapter will fight for control of the field value, resulting in the kind of flip-flopping behavior you're observing here.
‎Oct 22, 2019 06:30 PM