Hello Experts,
We are running FNMS 2018 R1 on Premise, and the full agent version is 2018 R1. I have couple questions about the usage tracking by using full agent.
Can Flexera agent track usage for all applications (all publishers) ?
We found there were lots of application from VM servers' usages =0. Does this mean these applications haven't been used within three months? Or Some of them couldn't be tracked by the agent? Should we trust this usage data from full agent?
The usage feature was enabled.
; If set, allows shortcuts to be installed.
;SHORTCUTSNOINSTALL = 0
; If set, usage agent is disabled
USAGEAGENT_DISABLE = False
; If set, web usage is enabled
;WEB_USAGEAGENT_ENABLE = True
Thanks for your help.
Feb 25, 2020 02:53 PM
Feb 25, 2020 09:20 PM - edited Feb 27, 2020 04:43 AM
Different strategies are required to track usage for different types of software. The FlexNet inventory agent can help with some types of software, but any single approach to tracking usage cannot track "all" software from "all" publishers.
The class of software which the agent will track usage for generally includes software that meets the following conditions:
If you have some software you are keen to track usage for which does not meet these conditions, perhaps post the scenario here and somebody may be able to provide some thoughts on options for how usage can be identified and monitored.
Feb 25, 2020 11:45 PM
Feb 25, 2020 09:20 PM - edited Feb 27, 2020 04:43 AM
Hi Aamer,
@AamerSharif wrote:Inventory agent versions up to FNMS 2019 R2.1 (latest) does not track non-msi installed software usage using add/remove installer evidence due to multiple reasons.
Does this mean the agent does not collect this data by default? Or does it mean it'll never be able to do this (no matter what settings are used), because of technical reasons?
Best regards,
Markward
Feb 27, 2020 04:29 AM
Feb 27, 2020 04:45 AM - edited Feb 27, 2020 04:46 AM
Hi everyone,
I think that has quite an impact on some customers. Will the R2.2 agent be compatible with FNMS 2019 R1/R2 on prem installations? And will there be a notifcation and download option (maybe a KB entry) for non-cloud customers?
Best regards,
Markward
Mar 05, 2020 04:21 AM
Mar 05, 2020 04:48 AM - edited Mar 05, 2020 04:49 AM
Different strategies are required to track usage for different types of software. The FlexNet inventory agent can help with some types of software, but any single approach to tracking usage cannot track "all" software from "all" publishers.
The class of software which the agent will track usage for generally includes software that meets the following conditions:
If you have some software you are keen to track usage for which does not meet these conditions, perhaps post the scenario here and somebody may be able to provide some thoughts on options for how usage can be identified and monitored.
Feb 25, 2020 11:45 PM