Hello everyone,
We want to use report restrictions in a user license.
A report that only contains user data works. A consumption is calculated.
A report that contains user and inventory data does not work, consumption = 0.
What could be the reason for this?
Thanks in advance,
Regina
Mar 27, 2024 10:03 AM
Please would it be possible for you to provide a screen shot of the report design that doesn't work for you? (I think the forum members need a bit more detail to be able to provide any guidance...)
Thanks,
Apr 02, 2024 02:51 AM
Hello Regina,
Just to make sure the issue is re-formulated:
That's intriguing and should not happen indeed. Would you have a screenshot of the consumption tab after restricting with the first report, then the second?
Thanks,
Nicolas
Nicolas Rousseau NR SAM Consulting
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Apr 02, 2024 05:09 AM
Hello Nicolas,
Thank you for your questions. Nice to hear from you.
Background:
The application is installed local and on terminal servers.
The user can have direct access to devices with a local installation. Access to the terminal servers is controlled via Active Directory groups.
We only want to see the devices with local installation in the license.
Example with user report with devices, terminal servers are excluded (Inventory device name does not contain FTS1w01):
Is there a way to exclude the terminalservers from the calculation of the consumption?
Regards
Regina
Apr 05, 2024 01:50 AM
Hello Nikolas,
It is interesting to note that there are differences between integration and production.
In the integration that I tested first, the users in the license and in the report have the user ID. Here, only the report with user works.
In the production version, the users in the license and report are named. Here the report also works with user and restriction to the device. This report also works here.
Regards
Regina
Apr 05, 2024 01:56 AM
Hello Regina,
Good to read you too! Ok, I understand better the use case. Thing is that in user license consumption, both installed applications and usage count... so, an installation in a Terminal Server may consume for 50 users. That said, if this is a genuine per user licensing, this makes sense and there will be no double count with usage on desktops or laptops, as the counts are "per user".
Restrictions where not possible on user license until 2021R1 if I remember well because of this complexity. I even remember one or two bugs fixed after the feature was implemented.
The logic restriction report would be: User => Installations => Server, filter on "Server is not a terminal server"... actually, it should be: User => Usage => Server, "Server is not a terminal server". And here, we have a problem, as there is no usage object in FlexNet Manager or Flexera one. :(.
I see three possible solutions
As terminal services usage is a topic, I advise you to run the "Remote Usage Usage For Streamed Commercial Applications" in Discovery and Inventory ► Inventory that shows all usage on Windows Servers and shows the dangerous corner case of device license applications streamed on these servers and shows a worst case of the accessing devices. This is the big story of Microsoft trying to push M365 to customers using Office Professional Plus on Citrix or RDS servers and having customers fined during audits because potential number of accessing devices is very high.
Best regards,
Nicolas
Apr 05, 2024 04:46 AM - edited Apr 05, 2024 04:48 AM