Hi guys,
I'm trying to import .ndi.gz file with manually shipping from the target machine.
after trying to import, there were and invalid tenant error for system inventory and oracle inventory for specific server. these files were located in the invalidtenant folder under Inventories\badlog.
anyone who can help me to solve this problem?
regards,
gotqcorp
‎May 25, 2020 12:56 AM
‎May 26, 2020 03:40 AM
‎May 27, 2020 01:57 AM
@gotqcorp - If you run the following SQL Query against your FNMS Compliance database, what does it return?
SELECT * FROM Tenant
‎May 27, 2020 08:27 AM
So the "invalid tenant" indication might be somewhat of a red herring - it could mean a different type of failure.
Have you attempted to disable the scheduled task to import these NDI files, and manually run mgsimport.exe from the command line to process them to see what it outputs? (I think you are pretty knowledgeable about FlexNet Manager Suite so likely know how to run mgsimport.exe like this, but if not let us know and I'm sure somebody in the Community can provide some further tips.)
‎May 27, 2020 08:46 AM
Hi,
I have similar error messages which occur from time to time. Often this happens after an outage of the network and especially when IBM PVU scanning is enabled on vCenters. I checked the Beacon registry settings for a Tenant ID but the field is empty which should be the case as it is a single tenant environment. This environment processes over 60.000 inventories a day due to vCenter IBM scanning.
Together with support, a dll was modified for extra logging but this did not provide any more information. The case is still open.
Stefan
‎Nov 30, 2020 06:40 AM