Hi, I had the extact same issue and fixed it by importing the certificates as listed above in my first command. Because you get the issue when manually importing the cab files. The underlying connection was closed: An unexpected error occurred on a receive. is almost always related to SSL/TLS or Certificates ... View more

Hi, The message occurs when the certificates used to sign the cab files are not trusted. Open for example the PURL-IBM.cab and navigate to Digital signatures. The chain must be trusted, in this case Root = Verisign Inter = Symanted Class 3 SHA256 Code Signing CA Make sure these certificates are in your trusted CA list on Windows (you may download them directly from this cab file)     ... View more

Hi Kasi23, Do you know if you are able to start the service from the CogConfig.bat executable? (Cognos Configuration), are all the test succesfull? Please test your settings first before starting the service. If the Cognos service does not start, most likely there is a misconfiguration in your settings. Stefan ... View more

Hi, The first check you should do is run the ndschedag -t machine in C:\program files (x86)\Managesoft\schedule agent\ in an elevated commandline. You should see 4 or 3 schedules depending on the agent version. With right mouse click on Generate Inventory, you can trigger an inventory gathering. Validate the outcomes in the tracker.log and uploader.log (uploader.log is only used if upload=false was specified, otherwise upload occurs in the tracker.log) My guess, the schedule of your inventory in the settings did not occur yet. Stefan ... View more

Hi, If you have a beacon installed you can enable normal tracing for esxquery which will hopefully give extra information. (C:\Program Files (x86)\Flexera Software\Inventory Beacon\etdp.trace). You should enable the Inventory/VMware section followed the the normal esxquery -a. @craig_mooreDid you execute the CMD as admin and can you try a different path without the underscore as it looks like everything is working but you cannot write your inventory. I often came across issue with the local proxy settings which result in errors in the esxquery. you may check the proxy settings by running "netsh winhttp show proxy" Stefan   Stefan ... View more

Hi, Is there any update in the method of inventorying Kubernetes? Will the agent perform the API calls or will it be part of the beacon? With the support of Kubernetes, will FNMS also support OpenShift? Stefan ... View more

Hi, Currently the beacons do not have this kind of feature so it will require some manual scripting and importing on your side. What you could do is rename all the incoming files on each beacon with a unique beacon prefix before uploading and use this prefix as import value on your processing server. The processing server than translates the prefix and assigns the correct location to the inventory device using scripts/adapter studio. You'll need something in place before your upload and import before it will work. Stefan ... View more

Hi Mfranz, I do not have any issues with download times, last night it completed very quickly. Validated it with several customers and all are the same. In the past I had long wait ARL Download periods for some customers but after a week it solved itself. 2021-04-06 23:09:23,751 [Console.ImportPURL ] [INFO ] Downloading https://update.managesoft.com:443/ProductUseRights/ECM_v14.00/1bc74e17b6e4452cb2df97b20b3537-PURL-Microsoft.cab to C:\ProgramData\Flexera Software\FlexNet Manager Platform\DataImport\Content\SKU\1bc74e17b6e442cb2d2f97b20b353e-PURL-Microsoft.cab 2021-04-06 23:09:23,751 [Console.ImportPURL ] [INFO ] Downloading https://update.managesoft.com:443/ProductUseRights/ECM_v14.00/dab51081fa154cc2971b834909b3d0-PURL-Adobe.cab to C:\ProgramData\Flexera Software\FlexNet Manager Platform\DataImport\Content\SKU\dab51081fa154c29791b834909b3d0-PURL-Adobe.cab 2021-04-06 23:10:28,826 [Console.ImportPURL ] [INFO ] dab51081fa154cc29791b834909b3d0-PURL-Adobe.cab download completed in 1m 5s 2021-04-06 23:10:28,826 [Console.ImportPURL ] [INFO ] Downloading https://update.managesoft.com:443/ProductUseRights/ECM_v14.00/4ac872e3c3bd486982e72195f46c74-PURL-IBM.cab to C:\ProgramData\Flexera Software\FlexNet Manager Platform\DataImport\Content\SKU\4ac872e3c3bd869822e72195f46c744-PURL-IBM.cab 2021-04-06 23:12:16,457 [Console.ImportPURL ] [INFO ] 4ac800e3c3bd4869822e72195f46c744-PURL-IBM.cab download completed in 1m 47s 2021-04-06 23:12:16,457 [Console.ImportPURL ] [INFO ] Downloading https://update.managesoft.com:443/ProductUseRights/ECM_v14.00/9f0ab47768d4b9398e4314a526db9a-PURL-Oracle.cab to C:\ProgramData\Flexera Software\FlexNet Manager Platform\DataImport\Content\SKU\9f0ab507768d49398ec4314a526b9a-PURL-Oracle.cab 2021-04-06 23:13:04,865 [Console.ImportPURL ] [INFO ] 1bc74e15b6e452cb2d2f97b20b3537e-PURL-Microsoft.cab download completed in 3m 41s 2021-04-06 23:13:04,865 [Console.ImportPURL ] [INFO ] Downloading https://update.managesoft.com:443/ProductUseRights/ECM_v14.00/93ff343893e43cfb814c9ec10762ba2-PURL-VMware.cab to C:\ProgramData\Flexera Software\FlexNet Manager Platform\DataImport\Content\SKU\93ff2838931e4cfb814c9ec10762ba2-PURL-VMware.cab 2021-04-06 23:13:20,914 [Console.ImportPURL ] [INFO ] 9f0ab213768d4b9398ec4314a526db9a-PURL-Oracle.cab download completed in 1m 4s 2021-04-06 23:13:44,658 [Console.ImportPURL ] [INFO ] 93ff2834531e43cfb814c9ec10762ba2-PURL-VMware.cab download completed in 39s 783ms  Stefan ... View more

Hi Markward,   Can you share the updated stored procedure? Stefan ... View more

Hi, Other solution would be to run the unblock-file command in Powershell for the ionic.zip.dll Stefan ... View more

Hi John, we ran some more tests and Analytics must run on the latest version, otherwise it will not work. We raised a ticket with the question what happens if Analytics is not installed at all. Will the old dashboard still work or not. Stefan ... View more

hi, I have multiple 2020 R1 environments with Analytics but I'm not able to access the new dashboard via https://WEBSITE/Suite/Management/Dashboard. The error I get is "unexpected error". Also we tried upgrading a system to 2020 R2 but now the entire dashboard is not working. (it is being redirected to https://WEBSITE/Suite/Management/Dashboard Are there any requirements for the use of this new feature in 2020 R1? Is there any documentation about this new feature? Stefan ... View more

Hi Jeff, if you are allowed to use the same beacon for internal and external (via reverse proxy), you only need one beacon running IIS on the alias. Please note, not all environments support DNS records difference for internal and external use. Stefan ... View more

Hi, I have similar error messages which occur from time to time. Often this happens after an outage of the network and especially when IBM PVU scanning is enabled on vCenters. I checked the Beacon registry settings for a Tenant ID but the field is empty which should be the case as it is a single tenant environment. This environment processes  over 60.000 inventories a day due to vCenter IBM scanning. Together with support, a dll was modified for extra logging but this did not provide any more information. The case is still open. Stefan ... View more