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stefange
Active participant
Jan 15, 2021
03:04 AM
1 Kudo
Hi John, we ran some more tests and Analytics must run on the latest version, otherwise it will not work. We raised a ticket with the question what happens if Analytics is not installed at all. Will the old dashboard still work or not. Stefan
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Jan 11, 2021
04:20 AM
4 Kudos
hi, I have multiple 2020 R1 environments with Analytics but I'm not able to access the new dashboard via https://WEBSITE/Suite/Management/Dashboard. The error I get is "unexpected error". Also we tried upgrading a system to 2020 R2 but now the entire dashboard is not working. (it is being redirected to https://WEBSITE/Suite/Management/Dashboard Are there any requirements for the use of this new feature in 2020 R1? Is there any documentation about this new feature? Stefan
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Nov 30, 2020
08:20 AM
2 Kudos
Hi Jeff, if you are allowed to use the same beacon for internal and external (via reverse proxy), you only need one beacon running IIS on the alias. Please note, not all environments support DNS records difference for internal and external use. Stefan
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Nov 30, 2020
06:40 AM
Hi, I have similar error messages which occur from time to time. Often this happens after an outage of the network and especially when IBM PVU scanning is enabled on vCenters. I checked the Beacon registry settings for a Tenant ID but the field is empty which should be the case as it is a single tenant environment. This environment processes over 60.000 inventories a day due to vCenter IBM scanning. Together with support, a dll was modified for extra logging but this did not provide any more information. The case is still open. Stefan
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Nov 25, 2020
09:23 AM
1 Kudo
Hi Frank, I agree with Markward, we implemented several customer beacons with a interface facing the internet using a reverse proxy. The reverse proxy forwards all the traffic regarding the agents to the beacon behind it. You may place restrictions on the Reverse proxy or even do SSL offloading. Some customers have configured a DNS record which points to the internal address of the beacon when located on the internal network and point to the external (reverse proxy) address when located outside the network. Stefan
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Nov 05, 2020
08:58 AM
2 Kudos
Hi, The default netselector setting is MgsDomainMatch;MgsPing In the answer files of the agent setup, you can change this before installation. Stefan
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Nov 05, 2020
08:43 AM
1 Kudo
Hi, Perhaps the inventorysettings.xml got corrupted during the download from a beacon. I would recommend replacing the inventorysettings.xml from another server or directly from the application server. Regards Stefan
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Nov 05, 2020
08:41 AM
3 Kudos
Hi, You should fill in the networkname in the beaconengine.config. This is the name which is communicated towards all the agents in the policy files. Open the file BeaconEngine.config on your Beacon Server with a text editor. This is typically located in C:\Program Files (x86)\Flexera Software\Inventory Beacon\DotNet\conf. Modify the networkName property to use the alias or IP (which by default will use the server's current hostname if networkName is blank). Once the change is saved, restart the FlexNet Beacon Engine service and IIS (if the beacon uses IIS for web service) in order for the change to take effect. Please note, the network name is available after a successful synchronization between beacon and App server Stefan
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Oct 27, 2020
03:14 AM
1 Kudo
Hi Deannag, Another reason of using the light agent is the way the agent is controlled. Administrators are in control of these agents using specific admin accounts and schedules. Also the service accounts can be temporarily enabled during a scan window which increases the security level. The full agent runs as the user ROOT or SYSTEM which is not very safe and allowed by system administrators.. Stefan
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Aug 24, 2020
03:49 AM
2 Kudos
Hi Ronald, I have similar challenges at multiple customers. It is almost impossible using the inventory.xml and comps.xml for a reliable source of evidence due to all the backup, patches and other directories. Using file evidence excludes, the number of false positives were reduced but some still remain. Stefan
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Aug 21, 2020
06:15 AM
Hi, the files are automatically uploaded to the beacon server if you set upload=true. I would recommend checking the tracker.log and installation.log (C:\Windows\temp\Managesoft). Also a restart of the two related Windows Services fixes a lot of issues. Please make sure the services are running and that the installation.log/tracker.log do not contain an error message. Stefan
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Aug 17, 2020
07:50 AM
1 Kudo
Hi all, At a customer we have multiple Oracle databases sitting behind a Oracle Connection Manager working as a proxy server. The CMAN is configured for only allowing certain traffic (access control) and session multiplexing. The Oracle configuration is working as a shared server fail over setup. This means, all connections must go via the Oracle Connection Manager and not directly to the Oracle host where the CMAN forwards the traffic to the correct backend host. As fas as I know the beacon server is unable to connect via a CMAN server. as the TNSNames points to the hosts directly. Since v12, using SID for connecting does not work anymore and is replaced by a service_name which could point to multiple hosts. Unfortunately, the customer only allows direct Oracle inventory (via the beacon server) and not the inventory via the agent directly. Anyone with the same challenge or a possible solution? Perhaps the use of the full agent is the only possible solution here? Stefan
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Aug 14, 2020
02:43 AM
Did you test if the manual execution works when starting ndschedag.exe -t machine in your agent installation folder? (C:\Program Files (x86)\ManageSoft\Schedule Agent). Start the ndschedag -t machine in an elevated command line. A window will open up with 4 tasks. Start the Generate Inventory task and validate the results in the tracker.log. Normally I would recommend reinstalling the agent in case like this Stefan
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Aug 14, 2020
02:07 AM
You may see the error message in the Windows event viewer under Windows Logs > Application The servicename is located in the source field. Can you validate if there is a record regarding the error message (easiest is starting the service again for having a fresh event) Stefan
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Aug 13, 2020
09:05 AM
2 Kudos
Hi jjoaquin, Did you already restart the Inventory agent service? Sometime the service gets stuck. Also stop all the ndtrack processes of the agent in the task manager. Stefan
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Latest posts by stefange
| Subject | Views | Posted |
|---|---|---|
| 118 | Jan 15, 2021 03:04 AM | |
| 221 | Jan 11, 2021 04:20 AM | |
| 106 | Nov 30, 2020 08:20 AM | |
| 50 | Nov 30, 2020 06:40 AM | |
| 137 | Nov 25, 2020 09:23 AM | |
| 141 | Nov 05, 2020 08:58 AM | |
| 162 | Nov 05, 2020 08:43 AM | |
| 100 | Nov 05, 2020 08:41 AM | |
| 143 | Oct 27, 2020 03:14 AM | |
| 257 | Aug 24, 2020 03:49 AM |
Activity Feed
- Got a Kudo for Re: Early preview of Configurable Management Dashboard. Jan 15, 2021 03:05 AM
- Posted Re: Early preview of Configurable Management Dashboard on FlexNet Manager Blog. Jan 15, 2021 03:04 AM
- Got a Kudo for Re: Early preview of Configurable Management Dashboard. Jan 12, 2021 05:53 AM
- Got a Kudo for Re: Early preview of Configurable Management Dashboard. Jan 11, 2021 07:46 AM
- Got a Kudo for Re: Early preview of Configurable Management Dashboard. Jan 11, 2021 04:21 AM
- Got a Kudo for Re: Early preview of Configurable Management Dashboard. Jan 11, 2021 04:21 AM
- Posted Re: Early preview of Configurable Management Dashboard on FlexNet Manager Blog. Jan 11, 2021 04:20 AM
- Got a Kudo for Re: How to connect to beacon(s) from Flexera agent two ways via secure access and via internet. Dec 21, 2020 06:01 AM
- Kudoed Re: How to connect to beacon(s) from Flexera agent two ways via secure access and via internet for mfranz. Nov 30, 2020 08:49 AM
- Got a Kudo for Re: How to connect to beacon(s) from Flexera agent two ways via secure access and via internet. Nov 30, 2020 08:49 AM
- Posted Re: How to connect to beacon(s) from Flexera agent two ways via secure access and via internet on FlexNet Manager Forum. Nov 30, 2020 08:20 AM
- Posted Re: Invalid Tenant Error after trying Inventory File on FlexNet Manager Forum. Nov 30, 2020 06:40 AM
- Got a Kudo for Re: How to connect to beacon(s) from Flexera agent two ways via secure access and via internet. Nov 25, 2020 11:31 AM
- Posted Re: How to connect to beacon(s) from Flexera agent two ways via secure access and via internet on FlexNet Manager Forum. Nov 25, 2020 09:23 AM
- Got a Kudo for Re: Flexera Beacon Server related query. Nov 12, 2020 11:22 AM
- Got a Kudo for Re: Agent is pinging several beacons, but ping is not allowed. Nov 06, 2020 12:55 AM
- Got a Kudo for Re: Flexera Beacon Server related query. Nov 05, 2020 11:49 AM
- Got a Kudo for Re: Agent is pinging several beacons, but ping is not allowed. Nov 05, 2020 09:46 AM
- Got a Kudo for Re: new Oracle database inventory error. Nov 05, 2020 09:21 AM
- Posted Re: Agent is pinging several beacons, but ping is not allowed on FlexNet Manager Forum. Nov 05, 2020 08:58 AM
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