Hi,
"IBM WebSphere MQ Client 7.0 File Transfer" has been uninstalled from servers, however it is still being detected in Flexnet with 7 matches.
The servers have Flexnet Agent installed and last inventory date is showing as 28/02/2021.
Engineer has confirmed application is not displaying in Add/Remove programs list.
The file evidence "WMQFTEC07000700.SYS2" has been removed, however still showing 1 match.
What I do to find the cause of this?
Mar 01, 2021 05:24 PM - last edited on May 18, 2021 08:47 PM by ChrisG
Which version of FNMS do you use?
There is a known issue in older FNMS releases that evidence information imported from Inventory sources is not always deleted during the compliance import process in case software has been uninstalled. This affects both installer evidence as well as file evidence data.
This issue has been addressed in the FNMS 2020 R2 release.
Mar 02, 2021 12:41 AM
Which version of FNMS do you use?
There is a known issue in older FNMS releases that evidence information imported from Inventory sources is not always deleted during the compliance import process in case software has been uninstalled. This affects both installer evidence as well as file evidence data.
This issue has been addressed in the FNMS 2020 R2 release.
Mar 02, 2021 12:41 AM
Mar 02, 2021 01:24 AM
Hi Gopal,
Uh-Oh. considering a migration to a newer release of FNMS might be a good idea 😁.
Mar 02, 2021 01:28 AM
Would you happen to know the hotfix or bug details/ number of this issue described:
There is a known issue in older FNMS releases that evidence information imported from Inventory sources is not always deleted during the compliance import process in case software has been uninstalled. This affects both installer evidence as well as file evidence data.
We have similar experience: Engineer has confirmed the uninstalled application is not displaying in Add/Remove programs list, in Control Panel.
Aug 03, 2021 10:50 PM
Unfortunately, I don't have that information. Flexera support might be able to help here.
To my knowledge, there has not been any hotfix for older releases of FNMS. The issue has been addressed in FNMS 2020 R2 though.
Aug 04, 2021 12:36 AM
Aug 04, 2021 05:06 AM