Hi All,
One of our users is running a licensed application directly from a standalone .exe file on their PC, without installing the application. Flexera has detected the file evidence, but it is assigned to an application with an existence rule of "Not for Recognition." As a result, the software does not appear in the list of installed applications.
How can we resolve this issue to ensure that the software is recognized correctly?
Regards,
Sasi
‎Sep 02, 2024 06:12 AM
Hi Sasi,
In theory you could manipulate the recognition directly in the database, but it would probably be overwritten by the ARL update process. So it's not a practical solution.
Instead, you can create your own application and
Either way, be sure to pick a proper "Existence rule"/"Recognition rule".
‎Sep 02, 2024 10:19 AM