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App Broker Forum

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Solved License Reclamation Alerts

Could I get some help with understanding how alerts work with License Reclamation in an App Broker environment that uses ServiceNow? A customer would like to have alerts/questions go out to users when an application hasn't been used for 180 days. Bec...

Solved Users Not Importing

A customer is using SCCM only for user and computer importing into App Broker and not for deployment purposes. We have successfully imported computers into App Broker, although users still have not come in. We are under the impression that the Web Se...

Solved manual inventory software items attributes

As I am attributes to the inventory software items I am noticing not all the version of software we have are appearing and in some cases the software does not appear at all.any idea what the problem is?where is the list of attributes coming from? att...

Solved License Reclamation - My Apps Tab Not Accessible

When setting up license reclamation for testing (using Winzip as our test product) following the documentation I have enable the My Apps tab in App Broker, and also added Winzip as the product under License Compliance - My Apps. When I try to access ...

Solved Reclaiming software that's never been used

Is there a way to set a Reclamation Policy for software that has never been used? I know you can set a threshold of days for software to be uninstalled if it hasn't been used in x number of days, but what about software that does not have a last used...

Solved ESD Service

What is the functionality of ESD service & FSG service on App Portal server. 1. We will be creating 2 App Portal Web servers & connect load balancer to it. will App Portal supports 2 Web servers connected via Load balancer?2. Simultaneously2 ESD serv...

Solved App Survey

HI Team,I was under the impression that I could use app survey for the following OS wipe and load upgrade activity without manual intervention or swapping computers. I completely understand I can use clone migrate when we need to change the users com...

Solved License Reclamation from My Apps tab

We currently have our deployments set to not remove from the install collection for some reporting that we're working on. We don't currently have reclamation set up, but we are starting. When using reclamation from the My Apps tab, will the reclamati...

sara_b by • Level 4
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Solved License Reclamation for Designated devices

To designate specific devices or group of devices for a License Reclamation, has this been setup to be able to select from with in App Portal or is it still need to be done with the setup of the Include/Exclude view?

PBolles by • Level 6
  • 1172 Views
  • 1 replies
  • 0 kudos
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