Aug 16, 2021
03:53 PM
Is there a Network Diagram for FlexeraOne IT Asset Request flow that shows ServiceNow, SCCM, proxy server etc... similar to the attach for App Broker Cloud?
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Aug 04, 2021
12:57 PM
Does Flexera One App Broker deployment still use the SCCM query to get user/computer/relationship data with sync query like on premise or is Flexera One always integrated with SCCM? If so can that be seen somewhere or just the FNMS inventory view with assigned/calculated user? Please elaborate on any SCCM query being done, customer is wanting to know load on SCCM of any queries and other functions requiring what started out with request to SCCM team to set service account with Operation Administrator role .
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Jun 29, 2021
11:36 AM
1 Kudo
If using the following, will the Security Group Tab function work and can you send email notifications setup in App Broker General Catalog item?
@jdempsey wrote:
With regard to general catalog items and ServiceNow, what Flexera Services does if the customer has a requirement to use general catalog items is to add a "dummy" package to them to make them into software catalog items. Then we also add a custom variable to all catalog items to distinguish between software and general catalog items (e.g. ##Custom_CatalogType## = Software/General OR ##Custom_InstallationType## = Manual/Automatic). Then we extend the schema of the x_fls_appportal_import_service table in ServiceNow to include a field where we can sync this custom variable value. Once you have those custom values getting synced into the ServiceNow catalog items, you can include a new "if" block in the workflow just before the Submit Order action that will either submit the order (for software catalog items) or skip that step and perform some other action (for general catalog items). Depending on the scenario, you might make it close the Request/RITM and go directly to the end of the workflow, or you might make it create another catalog task and assign it to some team to take further action before closing the ticket.
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Jun 29, 2021
08:44 AM
What App Broker features are available with a Cloud Apps Catalog Item sync to ServiceNow? For example if ServiceNow is the Front end user request and you have a Cloud App Catalog item synced to ServiceNow, can you use the "Security Group Tap" feature to add users to AD group? and can you still send notifications from App Broker Catalog Item?
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Jun 15, 2021
01:27 PM
Just to confirm, you can not create an already existing ServiceNow Catalog ITem in App Broker with the same name and sync. You have to delete the existing ServiceNow Catalog ITem then create the App Broker Catalog ITem and sync to create a new ServiceNow Catalog Item. Is this correct?
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Jun 14, 2021
08:56 AM
New implementation App Broker with ServiceNow for a customer and they currently have their Software request setup in ServiceNow as Service Request items. They are doing the Workflow in the Service Request for questions and approvals tied to the Catalog Item. What or how will this affect the Catalog Item sync functions with App Broker?
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Mar 30, 2021
08:06 AM
Any updates on how to detect the what servers have the AEM site application consuming a AEM site license?
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Mar 29, 2021
10:59 AM
Looking for detection consumption of the on premise site server installs as licensed: 1. AEM Sites Licensing. A separate AEM Sites Base Package must be licensed for each AEM Deployment of AEM Sites. AEM Sites includes use of the Media Library functionalities of AEM Assets. AEM Sites does not include licenses for Users, which must be licensed separately.
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Mar 29, 2021
10:10 AM
2 Kudos
What is the current status of Flexera detecting Adobe AEM for consumption? I see files on the servers in the path of /apps/Adobe/AEM/ but no applications.
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Feb 16, 2021
12:47 PM
Follow-up, what happens if I answer the question as the admin in the request from My Request? Will that trigger the uninstall?
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Feb 16, 2021
10:27 AM
Ran a license reclamation a few months back on an applications to find out who is still using the application get as many uninstalled as possible. Last week disabled the License reclamation and setup a retire campaign for the same application and ARL. All the retire uninstall request in My Apps are sitting waiting for unanswered questions (see attached). Please advise how to fix and what the correct procedure is to run one campaign then switch to another.
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Jan 19, 2021
02:00 PM
Is there a way in App Portal to request and install applications from the Microsoft Store Applications for Business?
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Oct 19, 2020
02:56 PM
In the Notes notification email to show who added the note, what is the variable name of the "Added by" in the Notes view of the request (see attach)?
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Sep 21, 2020
07:56 AM
Where can I modify the Retirement Campaign Notification of a successful uninstall? I tried the Site Management<Communications<Notification<License Reclamation<My7 Apps - License Reclamation Automatic Uninstall but no effect on the Retirement Campaign. I Don't see one under the Software tab. Please advise
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Sep 17, 2020
09:06 AM
Once a Retirement Campaign is setup to uninstall an application if left enabled how often or when does it pick up newly installs of the application that has been identified to be retired. Example: setup retirement campaign for unauthorized application and enabled, the devices targeted have successfully been uninstalled. Then a user installs the application again (not through App Broker). Will it or when will it detect that device has the application again and kick off the uninstall? Thus does the retirement campaign continually and when check for installs?
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Latest posts by PBolles
| Subject | Views | Posted |
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| 243 | Aug 16, 2021 03:53 PM | |
| 163 | Aug 04, 2021 12:57 PM | |
| 205 | Jun 29, 2021 11:36 AM | |
| 202 | Jun 29, 2021 08:44 AM | |
| 357 | Jun 15, 2021 01:27 PM | |
| 386 | Jun 14, 2021 08:56 AM | |
| 461 | Mar 30, 2021 08:06 AM | |
| 477 | Mar 29, 2021 10:59 AM | |
| 489 | Mar 29, 2021 10:10 AM | |
| 578 | Feb 16, 2021 12:47 PM |
Activity Feed
- Got a Kudo for Where does App Portal pull Device and User information (SCCM, FNMS)?. Sep 14, 2021 01:59 PM
- Posted IT Asset Request Network Diagram on Flexera One Forum. Aug 16, 2021 03:53 PM
- Posted Flexera One App Broker on Flexera One Forum. Aug 04, 2021 12:57 PM
- Got a Kudo for App Broker/ServiceNow Sync General Catalog Item. Jun 29, 2021 11:54 AM
- Posted App Broker/ServiceNow Sync General Catalog Item on App Broker Forum. Jun 29, 2021 11:36 AM
- Tagged App Broker/Service Now Cloud Catalog Item on App Broker Forum. Jun 29, 2021 08:46 AM
- Posted App Broker/Service Now Cloud Catalog Item on App Broker Forum. Jun 29, 2021 08:44 AM
- Posted Re: App Broker with Service Now Service Request for requesting Catalog Items on App Broker Forum. Jun 15, 2021 01:27 PM
- Posted App Broker with Service Now Service Request for requesting Catalog Items on App Broker Forum. Jun 14, 2021 08:56 AM
- Posted Re: Adobe AEM - Adobe Experience Manager detection/ARL information on FlexNet Manager Forum. Mar 30, 2021 08:06 AM
- Got a Kudo for Adobe AEM - Adobe Experience Manager detection/ARL information. Mar 29, 2021 03:05 PM
- Got a Kudo for Adobe AEM - Adobe Experience Manager detection/ARL information. Mar 29, 2021 11:24 AM
- Posted Re: Adobe AEM - Adobe Experience Manager detection/ARL information on FlexNet Manager Forum. Mar 29, 2021 10:59 AM
- Posted Adobe AEM - Adobe Experience Manager detection/ARL information on FlexNet Manager Forum. Mar 29, 2021 10:10 AM
- Kudoed Re: Reclamation switch to Retirement issue for CharlesW. Feb 25, 2021 10:56 AM
- Posted Re: Reclamation switch to Retirement issue on App Broker Forum. Feb 16, 2021 12:47 PM
- Posted Reclamation switch to Retirement issue on App Broker Forum. Feb 16, 2021 10:27 AM
- Posted App Portal request for Microsoft Store Applications on App Broker Forum. Jan 19, 2021 02:00 PM
- Posted App Broker notes notification "Added by" variable name on App Broker Forum. Oct 19, 2020 02:56 PM
- Kudoed Re: Retirement Campaign check for targeted devices for jdempsey. Oct 12, 2020 07:34 AM
