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App Broker Forum

Forum Posts

Solved App Broker / SCCM Deployments

Packages that have a UNC script on the front are hanging on reinstalls. The First request for the Catalog Item "PMI" (that did not have it before) works fine. Installs correctly and returns a Successful status with in the acceptable 3-4 minutes. Ther...

PBolles by Level 6
  • 1214 Views
  • 1 replies
  • 0 kudos

App Portal CollectionClean_Error.log

Collection and packages were removed on SCCM   (for an old item item), as the cleanup was not working correctly.Now App Portal is trying to clean the collection (for successful installs) and filling up 'CollectionClean_Error.log'.Don't see any option...

nalinih by Level 6
  • 2192 Views
  • 6 replies
  • 0 kudos

Solved Uninstall selection by pass question template

When selecting Uninstall Action radio button on Catalog Item, is there a way to by-pass or turn off the question template or individual questions? They are not relevant to requesting an uninstall of the application.

PBolles by Level 6
  • 1274 Views
  • 1 replies
  • 0 kudos

Solved Error on MAC when inserting to the collection

We have the JAMF integration and I've tested the settings and they are still valid.  When a machine is inserted to the collection the CasperCollectionInsert.log and the Request log have the following error.  Is this something with our set up on the G...

Solved Upgrade App Broker without ServiceNow connection in Dev

Beginning the upgrade process from 2018R1 to 2019R1 in dev, we had to reconnect ServiceNow to App Broker because it had been disconnected in that environment months ago. The customer would like to test the ServiceNow connection by executing and end-t...

Solved Is a Catalog Item required for Reharvesting?

Can license reharvesting be performed for an application that doesn't have a Catalog Item? We are looking at using the reharvesting process for targeting unauthorized software and are concerned about applications that weren't installed by App Portal ...

Solved Product and Licensing Center Issues?

We are not able to access the Product and Licensing Center. We receive the attached message when using Internet Explorer or Google Chrome on a few different machines and two different accounts