App Broker Discussion Forum | Flexera Community Support

Solved Integration with FNMS

When connecting App Portal to FNMS is it best to use the FSG, or just a direct connection? I have heard mixed answers on this and trying to get some clarification. When you only implementing two products such as FNMS and App Portal is the FSG actua...

Solved ESD Service Randomly Stops

Has there been any reported issues of ESD Service Crashing in AppPortal 2019 R1? 3 times in the passed two weeks. The ESDService log will stop at Check if Configmgr Connection exist. We found the below in Application LogsFaulting application name: ES...

Solved Approvals - auto approve and default search dates

As a background we use App Portal to review new software for the company and have a 7 level approval workflow. Most of the time when an approvers gets the request for approval email, they click on View or Approve and because the default search only ...

Solved Flexible Approval Replies

I'm wondering if anyone has used the flexible approval and have it successfully update the request id. We have it configured in our development environment and the emails show the links to approve or reject and the keywords are successfully translat...

Solved App Survey

HI Team,I am working to configure the settings to be able to use APP Survey and Possibly Clone\migrate. Some of the settings were already set because we have test with 1 application a long time go with clone\migrate.We have set our deployment technol...

Solved App Portal/App Broker with ServiceNow Sends Request Complete Message Prematurely

A customer using App Broker with ServiceNow is testing the end user software request process and in doing so has found that in the production environment the end user will receive a message saying that the software request is complete only about 5 mi...

Solved Variable of ITSM ticket# for inclusion in AppPortal Notification to Requester

I’d like to include the ITSM ticket# in the approval notification sent to the requester if possible. I know how to add the ##variable## to the body of the email but I’m not able to find anything that would reference the ticket# (RF117881 in the examp...

Solved Prompt for approval based on targeted computer's OU

Hello!At our agency, we use App Portal... strangely. We have about 15 people that can request software for the entire agency of 2000+ machines. I notice that a lot of the approval/workflow settings are based on a company that lets a large number of p...

Solved Is App Portal 2015 R2 supported on SCCM CB 1902?

We are currently on ConfigMgr CB 1810 and are planning to upgrade to 1902 this coming weekend. We are still running App Portal 2015 R2. Is this still supported with ConfigMgr 1902? I know it is old but the upgrades of this product scare me... been b...

Solved App Protal /App Broker and SCCM Deployments

When discussing workflow layouts with customer it was brought up if they could just add users to an AD group instead of configuring a SCCM package install. Than let SCCM handle if user is in the AD group and user does not have the application, kick t...

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