App Broker Discussion Forum | Flexera Community Support

Can't log in to App Portal (DEV instance)

My App Portal dev environment is not looking too good (I have not been there for a while).When I launch App Portal it doesn’t log me in, I just see Approve/Reject and Proceeded Tab. I looked at the ActiveDirectory.log and there is an error --> Error ...

Solved Can App Portal detect the OS and only show catalog items for that OS?

We have an integration to JAMF for MACs and well as we have a mix of Win 10 and Win 7 devices. We've made categories for MAC and we have placed something in the name of the item to differentiate like Camtasia 2020 for MAC Camatasia 2020 for Windows...

Solved Register Flexera Service Gateway Authentication Failed

We are currently running App Portal 2017 R2 and having issues changing configurating to a new FNMS instance we have stood up. We downloaded webapi.config file from the new FNMS instance but the default username and pw of admin not working when regist...

Solved App Broker License Check Success/Failure Flag in FNMS

When a catalog item is requested in App Broker that requires a license check with FNMS, is there a way to see in FNMS that the license check was performed and was successful or failed?

Solved Missing License File Error

I'm running into an issue where I had to reinstall App Broker in a new implementation and when I did I started getting an error with the license file. Using the same license file as before, when I didn't have issue with it, I consistently get the err...

Solved SSO for App Broker

Is there any documentation that provides information regarding App Broker and SSO services such as Okta?

Enabling Express checkout – Catalog Item cards displaying in random positions

When we set up our App Portal, we customised the look of with the help of a Flexera resource. We use a card catalog view.Up to now we have not enabled Express Checkout – but we would like to do this pretty soon. I enabled it in or Dev environment (wh...

GetDistinguishedName Error

For a few of our users we are seeing the attached error in the logs and in the Admin panel logs. When i check their accounts in imported users I don't see any issues with the information we are populating.We haven't seen any issues with their usabili...

Unable to find email when adding note with email notifcation to requester

When adding a new note to an existing request we are receiving the attached error. On the front-end it shows the user that there was an unexpected error. The log shows the attached error.I checked the imported user information for the users experienc...

App Broker and SaaS Manager license check through FNMS?

If a customer has App Broker, FNMS and SaaS Manager all cloud editions, and SaaS Manager is feeding data to FNMS, will App Broker be able to create a catalog item and perform a license check for SaaS Applications that are loaded into FNMS?Thanks!Mel

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