A customer he recently decided to use SCCM/ConfigManager for deployments via App Portal so we had them raise the SCCM permissions of the App Portal service account to the required minimum, but we are still not seeing any packages or applications from SCCM in App Portal. Users and Computers are importing just fine. Does the Web Service need to be installed on the SCCM service for this, or is that just for integration with ITSMs?
Oct 02, 2019 11:37 AM
When you get a chance, check IIS Manager on the SCCM site server to make sure there is an application pool for the ESDWebService and that it's started. If not, then there was a problem with the installation. If so, then check to make sure there are no firewalls blocking the port (by default HTTP/port 80) between the App Broker server and the SCCM server. When communication to the web service is working, you should be able to go to Site Management > Settings > General and click the "Check" link next to the Web Services Version label and have it return the version of the web service code (which should normally match the version of App Broker that's installed).
Oct 04, 2019 05:17 PM
User/computer/relationship sync uses a direct SQL connection, as does deployment status. Everything else related to deployment of software via SCCM requires the ESDWebService. Also, make sure the App Portal service account has EXECUTE permission on the SCCM site database (not just READ), as there are some functions and stored procedures that App Portal needs to execute when communicating with SCCM.
Oct 02, 2019 01:38 PM
Thanks Jim. We have installed the Web Service on the SCCM site server and made sure the service account has the following permissions on the database
db_ddladmin
db_datawriter
db_datareader
db_executor
As well as Application Administrator and OS Deployment Manager on the Console, but we are still getting an error when testing the ConfigMgr settings under Settings>Deployment. Error reads "SCCM settings are not valid as App Portal could not communicate with its web service" although we are connecting to SCCM because we have users and computers importing. Is there a configuration step I could be missing here, or do I need to kick something off/reset something because this environment went from only using SCCM for users/computers to using SCCM for deployments now?
Oct 03, 2019 02:47 PM
Oct 04, 2019 02:48 PM
Oct 04, 2019 04:32 PM
When you get a chance, check IIS Manager on the SCCM site server to make sure there is an application pool for the ESDWebService and that it's started. If not, then there was a problem with the installation. If so, then check to make sure there are no firewalls blocking the port (by default HTTP/port 80) between the App Broker server and the SCCM server. When communication to the web service is working, you should be able to go to Site Management > Settings > General and click the "Check" link next to the Web Services Version label and have it return the version of the web service code (which should normally match the version of App Broker that's installed).
Oct 04, 2019 05:17 PM