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Set the Permissions tab to a user expecting that user to be able to see all request for that Catalog Item in the My Request tab. The show all request search switch is not available and/or should it be?
Please give an explanation how this is suppose to work. Is the user once set up in the Catalog Permissions tab able to view all request for that Catalog Item in their My Request Tab? If so are there any other settings or switches associated to this function I'm missing?
In attached the permission is set for Catalog Item Foxit PhantomPDF and XTTHOR10 My Request tab
Apr 01, 2020 03:57 PM
I should add that if your intent is to allow someone to see a list of all requests for a specific catalog item, you could achieve that with a custom report and delegate view permissions for that report to the users you want to have access; or you could give that user the (View) Manage All Requests permission and they could use the search function on the My Requests tab to search by Request Name.
Apr 02, 2020 11:49 AM
Apr 02, 2020 06:29 AM
Okay that gets the user to seeing all request.
What is the Catalog item tab Permissions settings used for?
Apr 02, 2020 11:15 AM
The Permissions tab in the catalog item properties allows you to delegate different Catalog Management permissions for that one catalog item to users/groups that don't otherwise have Catalog Management permissions under Admin Security. It's simply a more granular level of management permissions that has no bearing on visibility within Browse Catalog or My Requests.
Apr 02, 2020 11:27 AM
I should add that if your intent is to allow someone to see a list of all requests for a specific catalog item, you could achieve that with a custom report and delegate view permissions for that report to the users you want to have access; or you could give that user the (View) Manage All Requests permission and they could use the search function on the My Requests tab to search by Request Name.
Apr 02, 2020 11:49 AM